Maus Acura of North Tampa

Best customer service I have had in a long time! My MDX had some major computer issues causing the vehicle to be in and out of the shop… Mostly in… Over the course of the last eight months. Not only My MDX had some major computer issues causing the vehicle to be in and out of the shop… Mostly in… Over the course of the last eight months. Not only did Furman Acura provide me a loaner car they also brought it to me several times when I needed it. In addition because we lease the vehicle they actually paid my lease payment for me for three months. It was the right thing to do and they never questioned it when I talked to them about it. Still having trouble with the car still working with Furman but I know they’re going to get it right! More

Purchasing SUV Joseph was very professional and knowledgeable of the SUV we purchased. Customer service is extremely important to us and he was on top of things, Joseph was very professional and knowledgeable of the SUV we purchased. Customer service is extremely important to us and he was on top of things, More

Good service As usual, the service department was efficient and thorough. Todd kept me informed of what was needed. I have always had my car serviceed at Ferman As usual, the service department was efficient and thorough. Todd kept me informed of what was needed. I have always had my car serviceed at Ferman and have always been pleased. More

Great service. Quick and easy. Thanks to Austin Barrett and John Rebello at Ferman Acura for making the transaction quick and easy. Always helpful and informative. No high pressure Thanks to Austin Barrett and John Rebello at Ferman Acura for making the transaction quick and easy. Always helpful and informative. No high pressure sales tactics. Thanks guys! More

Repair Work performed was done in a timely and efficient manner. Waited while vehicle was in the service department and they finished in a timely manner. Work performed was done in a timely and efficient manner. Waited while vehicle was in the service department and they finished in a timely manner. More

Great experience Bryan was so helpful and detailed in making sure my car was fixed correctly. I received a loner car and updated phone calls on my vehicle progress. Bryan was so helpful and detailed in making sure my car was fixed correctly. I received a loner car and updated phone calls on my vehicle progress. More

Did do what they said My service went extremely fast, this is a good thing except when I asked the service manager if my car was washed he said yes. Unless it dryed in 5 mi My service went extremely fast, this is a good thing except when I asked the service manager if my car was washed he said yes. Unless it dryed in 5 minutes, it wasn’t done. Not a big deal except for what else didn’t they do that they said they did and charged me. More

Everything about my experience was excellent. I will definitely use them for my future Acura service needs. They did exactly what they said they were going to do, and they did it in a very time I will definitely use them for my future Acura service needs. They did exactly what they said they were going to do, and they did it in a very timely fashion. More

Ferman Acura I buy and service all my Acura vehicles only at Ferman. Great service, great dealership. Always professional and friendly staff. All my concerns alway I buy and service all my Acura vehicles only at Ferman. Great service, great dealership. Always professional and friendly staff. All my concerns always addressed. I trust only Ferman. More

A1 Service Quick, efficient, and I they took a real interest in my vehicle. I got there a little early but they got my vehicle in right away and finished it off Quick, efficient, and I they took a real interest in my vehicle. I got there a little early but they got my vehicle in right away and finished it off with a car wash. More