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Maus Acura of North Tampa
Tampa, FL
1,395 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Positive
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Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,395 reviews
July 16, 2018
Oil change Fast and friendly service as always, I've never had a problem with this dealership. I've brought my car in to Todd for the past 2 years. Fast and friendly service as always, I've never had a problem with this dealership. I've brought my car in to Todd for the past 2 years. More
by Icecold
Verified CustomerEmployees Worked With
Todd Schuler
July 16, 2018
A+ Service Alan was super helpful and professional during my entire experience st Ferman. Alan made it extremely easily to work with and helped find the perfect Alan was super helpful and professional during my entire experience st Ferman. Alan made it extremely easily to work with and helped find the perfect car for me!! More
by ALEXTay
Employees Worked With
Alan Steinberg
July 16, 2018
Awesome service Joey is awesome as well as ernest the finance manager. They are working hard to get everything for my deal finalized and I know everyone has my best i Joey is awesome as well as ernest the finance manager. They are working hard to get everything for my deal finalized and I know everyone has my best interest in mind. More
by alexandrajc8989
Employees Worked With
Joseph Lyman
July 15, 2018
Great customer care and service Made an appointment online to bring my 2016 RDX in for service, the air conditioner stopped working. I had just had vehicle in for regular service che Made an appointment online to bring my 2016 RDX in for service, the air conditioner stopped working. I had just had vehicle in for regular service check a few days before and since I had never had a single issue before, I was concerned. When I pulled in to drop car off, I was immediately greeted by Robert Walker my service advisor, who had my car brought back to be looked at. After a short time I was told parts needed to be ordered and that this would take a few days. I was lent a beautiful new RDX and sent on my way. It took a few more days to get parts, Robert was in constant communication with me about the status of my car the entire time. When I arrived to pick up my RDX, Robert was very thorough in explaining to me what was done to fix it, he also made sure It was wased & cleaned inside and out. Nobody likes the inconvenience of losing air conditioner in August in Florida, but these things happen and I was very pleased with the overall care I received. More
by Kabeau
Employees Worked With
Robert Walker
July 14, 2018
Service work on my Accura As always, Todd was expecting me upon arrival and allowed me to clarify my exact concerns. He kept in touch during the process, kept all promises, an As always, Todd was expecting me upon arrival and allowed me to clarify my exact concerns. He kept in touch during the process, kept all promises, and made me feel very comfortable during it all. Technicians were also awesome and I was pleased with all work. More
by judy.ravenna1
Employees Worked With
Todd Schuler
July 13, 2018
Good experience Purchased a new RDX and was very pleased with my experience. All staff were helpful and attentive. I did not feel pressured and all my questions were Purchased a new RDX and was very pleased with my experience. All staff were helpful and attentive. I did not feel pressured and all my questions were answered in a timely manner. More
by Jeff
Employees Worked With
Austin Barrett,Paul Castillo
July 13, 2018
Miscommunication Bought the car and thought nothing was wrong with it comes to find out the passenger speaker is broken and a control arm is broken and the CD player d Bought the car and thought nothing was wrong with it comes to find out the passenger speaker is broken and a control arm is broken and the CD player doesn’t work at all More
by Jonmalik3
Employees Worked With
Jim Johnson
July 12, 2018
Great ...as usual The crew provides great service! I am always met with a smile. They're attentive to my concerns with my MDX. I would totally recommend Ferman on Flori The crew provides great service! I am always met with a smile. They're attentive to my concerns with my MDX. I would totally recommend Ferman on Florida for a vehicle purchase. More
by TRECE0075
Employees Worked With
Robert Walker
July 12, 2018
Routine oil change, tire rotation As always the service department gets me in and out in the time promised. Communication is very good as the work is performed. The waiting area is ple As always the service department gets me in and out in the time promised. Communication is very good as the work is performed. The waiting area is pleasant. More
by ASTAIANO
Employees Worked With
Todd Schuler
July 11, 2018
Awesome Service Dept. Bryan is the best service advisor I have ever have. He's been taking great care of my service need since 2012 and he's always professional, honest, a Bryan is the best service advisor I have ever have. He's been taking great care of my service need since 2012 and he's always professional, honest, and courteous every time. With service advisor like that, why goes to anywhere else? Thank you Bryan. More
by Kathleen K
Employees Worked With
Bryan Anderson
