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Maus Acura of North Tampa
Tampa, FL
1,301 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,301 reviews
April 18, 2018
Consistently excellent service Bryan Anderson and the service team at Ferman Acura again provided prompt, quality service, and entertainment, to boot. The bank's loss is Ferman's an Bryan Anderson and the service team at Ferman Acura again provided prompt, quality service, and entertainment, to boot. The bank's loss is Ferman's and its clients' gain! More
by Frank
Employees Worked With
Bryan Anderson,Gray Burtchaell
April 13, 2018
GREAT EXPERIENCE My experience was great. I came in to lease a new Acura TLX and did exactly that. Thanks for making it easy. Linden is a true professional. My experience was great. I came in to lease a new Acura TLX and did exactly that. Thanks for making it easy. Linden is a true professional. More
by sbishop70
Employees Worked With
Linden Mason
April 12, 2018
Great The service was excellent and professional. The service was done in a timely manner. It was explained in detail what service was done and the price as The service was excellent and professional. The service was done in a timely manner. It was explained in detail what service was done and the price associated with the service. I was given detailed recommended services to my vehicle working properly. More
by Odelljy
Employees Worked With
Todd Schuler
April 11, 2018
Awesome! My experience was absolutely fantastic!!! Thanks you Bryan for your professionalism and attention to detail!!! I was very please with all aspects of m My experience was absolutely fantastic!!! Thanks you Bryan for your professionalism and attention to detail!!! I was very please with all aspects of my visit! More
by Bdriverwine
Employees Worked With
Bryan Anderson
April 06, 2018
Warranty work I’m still amazed that a seat belt issue in a 13 year old MDX is considered a warranty issue which was a “no charge” repair to us. And this is one of t I’m still amazed that a seat belt issue in a 13 year old MDX is considered a warranty issue which was a “no charge” repair to us. And this is one of the many reasons I love Acura!! More
by Chermac
Employees Worked With
Michael Stevens
April 02, 2018
Tire replacement Took me in on a day notice and replaced my tire and checked over all my vehicle. Repaired recall item while there also. Very satisfied. Took me in on a day notice and replaced my tire and checked over all my vehicle. Repaired recall item while there also. Very satisfied. More
by Ronald and Catherine Merrill
Employees Worked With
Robert Walker
April 02, 2018
Car purchase Accommodating and easy going. No pressure to purchase. Sales people asked if we would like a drink. Manager helped assist with moving cars around so I Accommodating and easy going. No pressure to purchase. Sales people asked if we would like a drink. Manager helped assist with moving cars around so I could test drive the one I wanted. More
by Cargirl
Employees Worked With
Austin Barrett,Joseph Lyman
March 31, 2018
Great experience Jim Johnson is an outstanding person and professional. He has great communication skills . I purchased my Infiniti because of Jim I will be recomme Jim Johnson is an outstanding person and professional. He has great communication skills . I purchased my Infiniti because of Jim I will be recommending others to him More
by J4NOTT
Employees Worked With
Jim Johnson
March 28, 2018
Enjoyable, Very happy with my car buying experience! I often have poor experiences when going to make a purchase somewhere. That was not the case when I came to Ferman Acura! I had inquired about a vehic I often have poor experiences when going to make a purchase somewhere. That was not the case when I came to Ferman Acura! I had inquired about a vehicle online and emailed back and forth with Rachel Peraza and she was very pleasant and was quick to respond back to my email. The next day we called to speak with her but she was off that day and so we spoke with Gray Burtchaell. He finished the deal on the phone and we drove up from Nokomis. When we got to the dealership they already had the car pulled up and washed. Joseph Lyman worked with us doing the paperwork and showing us how to setup and operate all the technologies the vehicle offers. Our finance advisor was really nice as well his name was Scott. All of the people we had contact with at the dealership were very friendly and professional. Car buying can be a long stressful process but our whole experience was excellent! We were very pleased! More
by Styxchic
Employees Worked With
Joseph Lyman ,Rachel Peraza,Gray Burtchaell
March 28, 2018
Always taken care of I have been going to this dealership for the past 5 years, service is always prompt and efficient. Staff is courteous and helpful. Todd is the one wh I have been going to this dealership for the past 5 years, service is always prompt and efficient. Staff is courteous and helpful. Todd is the one who always helps me out. He answers all questions and explains technical stuff in a clear and concise manner. More
by Sarah
Employees Worked With
Todd Schuler
