Maus Acura of North Tampa

Attention to detail with great customer service Robert was the Service man who provided excellent attention to the purpose I brought my MDX in to Ferman. His summary to technicians was on point leav Robert was the Service man who provided excellent attention to the purpose I brought my MDX in to Ferman. His summary to technicians was on point leaving no room for misunderstanding. He was clear with me on timeline for completion of repairs and all future maintenance of the vehicle. Highly recommend Robert and Ferman on Nebraska if interested in honest, timely and professional care. Also, Bill the driver is a wonderful man to talk with; he’s helpful and will make you feel comfortable that you don’t want to get out the huge comfy van. He’s a safe driver also. More

Excellent Everyone was very nice. They made me feel like I was not at a service location. Very nice experience. I will return for my next service. Everyone was very nice. They made me feel like I was not at a service location. Very nice experience. I will return for my next service. More

2019 RDX purchase Made the purchase convenient and easy. Salesman, Finance support was outstanding. They came in on their day off to make things happen. Everyone was Made the purchase convenient and easy. Salesman, Finance support was outstanding. They came in on their day off to make things happen. Everyone was friendly, courteous and went out of their way to make things work out. Great service!" More

Ok experience Acura is a luxury car, the new sales manager David needs to understand that he is not selling “used” cars to long time Acura Car drivers. Please be ho Acura is a luxury car, the new sales manager David needs to understand that he is not selling “used” cars to long time Acura Car drivers. Please be honest to your customers and you will never have an issue. We really miss Gray he was the best. If it wasn’t for Mike the new GM and Austin this would have been a bad experience. More

Always Great Service The service department attendants always provide great service. They sometimes go above and beyond what I expect and are always friendly. I would defi The service department attendants always provide great service. They sometimes go above and beyond what I expect and are always friendly. I would definitely recommend to others. More

Moore's car My car was ready early! I was kept informed of the repair progress. They even arranged for my rental car return. Thank you for the help. My car was ready early! I was kept informed of the repair progress. They even arranged for my rental car return. Thank you for the help. More

Excellent Linden was wonderful and his team too. He worked tirelessly to make our deal happen. I would highly recommend this dealership to someone that is look Linden was wonderful and his team too. He worked tirelessly to make our deal happen. I would highly recommend this dealership to someone that is looking for a new or used car More

Great service Everyone I dealt with was very helpful and professional answered all questions and kept me informed through out the whole process. Verry satisfied wit Everyone I dealt with was very helpful and professional answered all questions and kept me informed through out the whole process. Verry satisfied with the service More

Oil change Great customer service. Nice and comfortable waiting area. Michael was very easy to work with and all of the staff are pleasant and very friendly. Great customer service. Nice and comfortable waiting area. Michael was very easy to work with and all of the staff are pleasant and very friendly. More

Worst customer service The vehicle we dropped off for service with Mike on 6/1/18 and picked up on 7/17/18. We were told that we had to wait until a vehicle was traded in or The vehicle we dropped off for service with Mike on 6/1/18 and picked up on 7/17/18. We were told that we had to wait until a vehicle was traded in or a customer brought one in that was similar to ours so that we could use the computer in it to help diagnose our car. After receiveng said computer, which we were never notified of, the next claim was that there was something wrong with the valves. The advisor never called with updates. We had to call numerous times in order to get his attention. After calling acura customer service, in less than 48 hours our vehicle was miraculously diagnosed and repaired. The advisor claimed that our vehicle was misfiring because of bad gas. We can't understand how it took 47 days to figure that out. More