Maus Acura of North Tampa

Worked relentlessly til they got it right! Our MDX was such a problem! Sensors going crazy many times. In and out for service many many times! Mechanics and ultimately engineers figured it out Our MDX was such a problem! Sensors going crazy many times. In and out for service many many times! Mechanics and ultimately engineers figured it out! We were treated so well.. accommodating us for our inconvenience, accommodating is for our patience until they got it figured out, and doing what’s right for the customer. Can’t say enough good things about this unfortunate circumstance and how things ended up! Fair for both us and Acura! Btw... kindness matters! More

Best car dealership I purchased 2 cars and my experience had been wonderful. The staff are like family. Mr Lopez is professional and works very hard to make sure I get a I purchased 2 cars and my experience had been wonderful. The staff are like family. Mr Lopez is professional and works very hard to make sure I get approved and he and the rest of the staff are phenomenal.Thank you from the bottom of my heart.😎 More

exceptional service I brought in my Acura TLX for quick service and had 3 additional issues, that were not in the scheduled appointment notes, I wanted them to look into, I brought in my Acura TLX for quick service and had 3 additional issues, that were not in the scheduled appointment notes, I wanted them to look into, they immediately started working on my car. Overall exceptional service, very customer oriented. More

Very friendly and professional My wife and I came to ferman Acura from Orlando, off of the recommendation of a friend. We were in search of a hybrid SUV and they had exactly what we My wife and I came to ferman Acura from Orlando, off of the recommendation of a friend. We were in search of a hybrid SUV and they had exactly what we were looking for. Leroy knocked it out of the park while dealing with and taking us on a test drive. David and Brad we're amazing when crunching numbers. In short... I Highly highly recommend this dealership!!! More

Ferman Acura Makes it easy. I was a little nervous because I've only ever dealt with one person in my entire car buying life. Jim Pinkney and the team at Ferman Acura/Nissan make I was a little nervous because I've only ever dealt with one person in my entire car buying life. Jim Pinkney and the team at Ferman Acura/Nissan make it easy and are willing to work with you. They have an awesome service department and a superb detail department. If you like one of their vehicles, don't let it pass you by. You won't regret buying from Ferman. They wouldn't have been in business this long if they had terrible cars and service. More

Great service advisor After my car problem was resolved I got into the car and saw that the navigation and radio were not working. Robert helped me to the end ( It probabl After my car problem was resolved I got into the car and saw that the navigation and radio were not working. Robert helped me to the end ( It probably took 30 minutes of his time )until everything was working properly .Thanks, Robert! More

Great service center Thank you all for always being so accommodating. Can’t thank you enough for the amazing work you guys do and your patience with my two little ones. Thank you all for always being so accommodating. Can’t thank you enough for the amazing work you guys do and your patience with my two little ones. More

Electrical issues I’m generally pleased with the caliber of work that Ferman performs, although it’s a little frustrating when I’m advised that my transmission needs a I’m generally pleased with the caliber of work that Ferman performs, although it’s a little frustrating when I’m advised that my transmission needs a flush when it had been done 4 times when the torque converter failed 6 months ago and was repaired at the same place. I appreciate the fine loaner car and the general courtesy of all Ferman personnel. I wish my 2012 RL was not having so many problems. Failed switches, transmission and other issues are souring me to the Acura brand after 20 years of driving these cars. More

Great service This dealer is very professional and has great service. Would highly recommend this dealership. They are nice, courteous, clean, and very efficient. O This dealer is very professional and has great service. Would highly recommend this dealership. They are nice, courteous, clean, and very efficient. Over the years, I have found Ferman Acura to be fair and they have exceeded my expectations. More

Fixing the beamer Josh was very helpful and outlined exactly what they would do. I was given a written estimate and a time frame. The work was completed o time and loo Josh was very helpful and outlined exactly what they would do. I was given a written estimate and a time frame. The work was completed o time and looked good. More