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Maus Acura of North Tampa

Tampa, FL

4.8
1,434 Reviews

11025 N Florida Ave

Tampa, FL

33612

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Showing 1,434 reviews

August 13, 2018

Car Word Another great visit for me at Ferman Acura!! Everything was GREAT as usual! I cannot day enough about how great the entire team is...especially Mr. An More

by Bdriverwine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Anderson
Aug 17, 2018 -

Maus Acura of North Tampa responded

Thank you for your review!

August 13, 2018

Car Dent Repair My car got hit on the passenger door side, and my dad recommended to take it to repair at Ferman’s because he figured they would fix it in a few days. More

by Lvilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Anderson,Todd Schuler
Aug 17, 2018 -

Maus Acura of North Tampa responded

Thank you for your review!

August 13, 2018

Taken care of No hassle. Estimate was accurate. Service was timely. Loaner car was ready and waiting. I would highly recommend to anyone... Avoid the tire stores a More

by arodtpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 17, 2018 -

Maus Acura of North Tampa responded

Thank you for your review!

August 12, 2018

Stellar Customer Service Purchased four new tires plus regular service maintenance. Service Advisor, Todd Schuler was excellent. Todd always provides stellar customer servi More

by DRWHEELER65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Schuler
Aug 17, 2018 -

Maus Acura of North Tampa responded

Thank you for your review!

August 09, 2018

Very friendly Jerame was great! However we did need to wait quite a bit before being helped when we first walked in (15-20 min)... but that was before Jerame show More

by RERay
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerame
Aug 17, 2018 -

Maus Acura of North Tampa responded

Thank you for your review!

August 09, 2018

Used car purchase. Excellent service by salesman Jim Johnson. Very attentive to every request. Working with Jim thoroughly enjoyable. Couldn't as for nicer person. Th More

by Lucylu99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
F&I agent Ernest very through pleasant to work with on financing.
Aug 17, 2018 -

Maus Acura of North Tampa responded

Thank you for your review!

August 08, 2018

Repair Engine light came on and now vehicle running sluggish. Will be bring vehicle back tomorrow, 8/9/18. Hoping nothing was done to cause this issue. More

by Dolores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert service advisor
August 08, 2018

Awesome Expirence Very professional sales team. Dealer ship was very clean also provided cold/hot beverages. Will be coming back for all my Acura services in the future More

by Edwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Barrett,Paul Castillo,Joseph Lyman ,Greg Mills
August 08, 2018

Service review We bought our car from Ferman and had a great experience. Since then, we’ve taken it in for regular oil changes and service. However this time we had More

by Lucy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linden Mason,Bryan Anderson
Aug 17, 2018 -

Maus Acura of North Tampa responded

Thank you for your review!

August 07, 2018

Process is long The process took longer then needed. Still taking it back muffler was uneven, they fixed it. Now the trim on my trunk was not glued right and I have t More

by Daniel82
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Joshua Torrellas
Aug 08, 2018 -

Maus Acura of North Tampa responded

Sorry to hear you had a less than amazing experience with us, . We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

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