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Maus Acura of North Tampa
Tampa, FL
1,396 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Positive
Actions
Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,396 reviews
August 02, 2018
Oil change service Service was okay. Pretty much what should be expected. Disappointed that they were recommending additional services not needed at this time. Here are Service was okay. Pretty much what should be expected. Disappointed that they were recommending additional services not needed at this time. Here are some extra unneeded words to make the minimum required by this stupid survey. I won’t do another survey on this site if they insist on more words than what I think I want to say. Is this long enough now? More
by ccorbett0
Verified CustomerEmployees Worked With
Todd Schuler
August 02, 2018
Great experience!!! We had a great experience when switching from two leased cars to one. The dealership really worked with us in order to get the best possible deal. Tha We had a great experience when switching from two leased cars to one. The dealership really worked with us in order to get the best possible deal. Thanks More
by hesalcar
Employees Worked With
John Rebello
August 02, 2018
TLX Tire Replacement Great service as always.. Always a pleasure to bring my Acura for service. This is my second Acura and I only use this dealer for service. Great service as always.. Always a pleasure to bring my Acura for service. This is my second Acura and I only use this dealer for service. More
by RAMONASM
Employees Worked With
Bryan Anderson
August 02, 2018
Courteous, professional, knowledgeable advisor Robert is efficient, courteous and a complete professional. Makes any maintenance appt easy.Also educates customer on any upcoming maintenance and the Robert is efficient, courteous and a complete professional. Makes any maintenance appt easy.Also educates customer on any upcoming maintenance and their importance. A pleasure to deal with. More
by Ava Carson
Employees Worked With
Robert
August 02, 2018
Excellent They were friendly and very accurate. Will be back. I love my new MDX. I would highly recommend this Ferman store. Awesome deals.. great company and g They were friendly and very accurate. Will be back. I love my new MDX. I would highly recommend this Ferman store. Awesome deals.. great company and great customer service. More
by LHYDE0
Employees Worked With
John Rebello,Keith Miller
August 02, 2018
My service experience I always receive prompt first class attention when I bring my ZDX in for service. The servicemen are honest and never try to encourage unnecessary se I always receive prompt first class attention when I bring my ZDX in for service. The servicemen are honest and never try to encourage unnecessary service. More
by waymanpearson
Employees Worked With
Todd Schuler
August 01, 2018
Service Going on a long road trip wanted to make sure my car what up for the trip and had my RDX checked out and was advised she is ready to go. The wait was Going on a long road trip wanted to make sure my car what up for the trip and had my RDX checked out and was advised she is ready to go. The wait was short, the customer waiting area was comfortable,clean. Enjoyed the coffee and fresh pastries. Best the best part. Only paid $98.00. She only needed wiper blades and a filter. More
by Rvgilbert59
Employees Worked With
Todd Schuler
August 01, 2018
Quick service and problem was resolved Every time I bring my car in for service here I get really good customer service, fast service and love they clean my car. Always a good experience. Every time I bring my car in for service here I get really good customer service, fast service and love they clean my car. Always a good experience. More
by MSWEARENGIN1
Employees Worked With
Mike
July 31, 2018
Excellent Every time I have to visit the service center, it Is as if I am not at the mechanic. The service is awesome and the waiting area is very comfortable Every time I have to visit the service center, it Is as if I am not at the mechanic. The service is awesome and the waiting area is very comfortable and accommodating. I have run meetings from the waiting area private rooms. Plus the coffee and other goodies are great. More
by SBRACERO10
Employees Worked With
Todd Schuler
July 31, 2018
Steering making moaning noises Everyone i talked to really listened to my description of the problem - gave me an idea of what they thought it might be. I was told what the problem Everyone i talked to really listened to my description of the problem - gave me an idea of what they thought it might be. I was told what the problem was, what the cost would be, how long it would take. Immediately offered loaner car & i was on my way home. Everyone was friendly, knowledgeable & efficient. After phone call that service was sll done, I returned the loaner & got my car back. Havent heard that noise! More
by NPOINTER
Employees Worked With
Bryan Anderson,Todd Schuler
