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Maus Acura of North Tampa
Tampa, FL
1,396 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,396 reviews
August 14, 2018
Excellent Service was excellent, fast and efficient. Was offered a ride home and back. Received a called promptly once the car was ready for pick up Service was excellent, fast and efficient. Was offered a ride home and back. Received a called promptly once the car was ready for pick up More
by acostacristhian.r
Verified CustomerEmployees Worked With
Todd Schuler
August 14, 2018
Great experience Always have great service at Ferman Acura. Very expensive fix but luckily they checked my warranty for me and I got it fixed for free! Thank you Ferma Always have great service at Ferman Acura. Very expensive fix but luckily they checked my warranty for me and I got it fixed for free! Thank you Ferman More
by RSXBETH1
Employees Worked With
Bryan Anderson,Todd Schuler
August 13, 2018
Car Word Another great visit for me at Ferman Acura!! Everything was GREAT as usual! I cannot day enough about how great the entire team is...especially Mr. An Another great visit for me at Ferman Acura!! Everything was GREAT as usual! I cannot day enough about how great the entire team is...especially Mr. Anderson! More
by Bdriverwine
Employees Worked With
Bryan Anderson
August 13, 2018
Taken care of No hassle. Estimate was accurate. Service was timely. Loaner car was ready and waiting. I would highly recommend to anyone... Avoid the tire stores a No hassle. Estimate was accurate. Service was timely. Loaner car was ready and waiting. I would highly recommend to anyone... Avoid the tire stores and compare rates. I was greatly surprised. Appreciate the efforts of Robert the service advisor. More
by arodtpa
Employees Worked With
Robert
August 13, 2018
Car Dent Repair My car got hit on the passenger door side, and my dad recommended to take it to repair at Ferman’s because he figured they would fix it in a few days. My car got hit on the passenger door side, and my dad recommended to take it to repair at Ferman’s because he figured they would fix it in a few days. Took my car on a Tuesday morning, and it was ready on a Friday morning. The other driver’s insurance covered the repairs and my rental car with Enterprise, who has a branch near Ferman’s. Highly recommend! More
by Lvilla
Employees Worked With
Bryan Anderson,Todd Schuler
August 12, 2018
Stellar Customer Service Purchased four new tires plus regular service maintenance. Service Advisor, Todd Schuler was excellent. Todd always provides stellar customer servi Purchased four new tires plus regular service maintenance. Service Advisor, Todd Schuler was excellent. Todd always provides stellar customer service. Thanks again Todd. Dennis and Tammy Wheeler More
by DRWHEELER65
Employees Worked With
Todd Schuler
August 09, 2018
Used car purchase. Excellent service by salesman Jim Johnson. Very attentive to every request. Working with Jim thoroughly enjoyable. Couldn't as for nicer person. Th Excellent service by salesman Jim Johnson. Very attentive to every request. Working with Jim thoroughly enjoyable. Couldn't as for nicer person. Thanks for great follow up. Above and beyond expectations More
by Lucylu99
Employees Worked With
F&I agent Ernest very through pleasant to work with on financing.
August 09, 2018
Very friendly Jerame was great! However we did need to wait quite a bit before being helped when we first walked in (15-20 min)... but that was before Jerame show Jerame was great! However we did need to wait quite a bit before being helped when we first walked in (15-20 min)... but that was before Jerame showed up More
by RERay
Employees Worked With
Jerame
August 08, 2018
Repair Engine light came on and now vehicle running sluggish. Will be bring vehicle back tomorrow, 8/9/18. Hoping nothing was done to cause this issue. Engine light came on and now vehicle running sluggish. Will be bring vehicle back tomorrow, 8/9/18. Hoping nothing was done to cause this issue. More
by Dolores
Employees Worked With
Robert service advisor
August 08, 2018
Awesome Expirence Very professional sales team. Dealer ship was very clean also provided cold/hot beverages. Will be coming back for all my Acura services in the future Very professional sales team. Dealer ship was very clean also provided cold/hot beverages. Will be coming back for all my Acura services in the future. More
by Edwin
Employees Worked With
Austin Barrett,Paul Castillo,Joseph Lyman ,Greg Mills
