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Maus Acura of North Tampa
Tampa, FL
1,402 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,402 reviews
August 31, 2018
Austin and Bill We worked with Bill the last time we leased a vehicle and he and Austin worked together this time.....great team, Will always recommend them, We worked with Bill the last time we leased a vehicle and he and Austin worked together this time.....great team, Will always recommend them, More
by gawfusa
Verified CustomerEmployees Worked With
Austin Barrett
August 30, 2018
Very incomplete work The people were very nice. The job was only supposed to take a little over a week and it was almost three weeks before I got my car back. They calle The people were very nice. The job was only supposed to take a little over a week and it was almost three weeks before I got my car back. They called me once to pick it up but I don’t think anyone bothered to do a quality check. The car was not repaired properly. Then they took the car back to fix what was not fixed the first time. So they called the second time and more incomplete things were found. So they took the truck back again. Wasn’t until the third time it was right. Need someone to really look over trucks before they call customers. Also, noticed the parts they used were not always new. More
by Christine
Employees Worked With
Bryan Anderson,Todd Schuler
August 30, 2018
On time and great service tech. very clean dealership with good snacks and soft drinks all free to customers. I love the popcorn. I always bring my cars to Ferman Acura. very clean dealership with good snacks and soft drinks all free to customers. I love the popcorn. I always bring my cars to Ferman Acura. More
by RJKEE_1
Employees Worked With
Michelle Alexander,Todd Schuler
August 30, 2018
Excellence!!!!! Could not have been happier with Ferman & Greg Mills this man is a GEM!!! Don’t let him get away if not for Greg we would still be looking for a car, Could not have been happier with Ferman & Greg Mills this man is a GEM!!! Don’t let him get away if not for Greg we would still be looking for a car, he made us feel like family and we were very comfortable with Greg I will tell all my friends to go to Ferman Acura and look up Greg. A satisfied customer More
by gmills73060
Employees Worked With
Paul Castillo,Jesse Dickinson,Greg Mills,Gray Burtchaell
August 30, 2018
1st class service!! You can count on Ferman Acura! Great service with a loaner car! Never pressed to buy more than my car really needs.! Ferman is the reason I continue to drive Acuras. Great service with a loaner car! Never pressed to buy more than my car really needs.! Ferman is the reason I continue to drive Acuras. More
by JEFFPARKER246
Employees Worked With
Bryan Anderson
August 29, 2018
Oil change, came early and was still taken care of promptly A+ service. I could not have asked for better prompt customer service. I came early to my appointment and was still taken care of immediately. A+ service. I could not have asked for better prompt customer service. I came early to my appointment and was still taken care of immediately. More
by MIKE8007
Employees Worked With
Not sure of the gentleman’s name I met with
August 29, 2018
Robert is great! I always have a great experience taking my Acura to this dealership for service. Everyone is friendly and professional. Quick service and everything i I always have a great experience taking my Acura to this dealership for service. Everyone is friendly and professional. Quick service and everything is explained upfront. More
by leeannax
Employees Worked With
Robert
August 28, 2018
Acura RDX I give this store a 3-Star review based upon their policy to not negotiate the price of GAP coverage. I would have taken GAP, but the F&I Manager said I give this store a 3-Star review based upon their policy to not negotiate the price of GAP coverage. I would have taken GAP, but the F&I Manager said he is was not allowed to discount that product. It may be their internal policy, which is their prerogative, however, every other dealership in FL, and the country would have worked with me. Therefore, I was not able to get something I wanted, which I could have gotten from any other dealership in FL. My sales person(s), sales manager did a great job and would give them 5 stars. More
by seanwalz
Employees Worked With
Bill, Mike Dowd, Jim Johnson
August 28, 2018
Was completed in the expected timeframe and as agreed. Robert Walker provided a timely update as to the repair on my 2007 TL and what else would be appropriate given the mileage of 67,000. In addition to Robert Walker provided a timely update as to the repair on my 2007 TL and what else would be appropriate given the mileage of 67,000. In addition to repairing the driver side window mechanism, they also recommended the injection system cleaning. All is great with my car...many more miles to go! Thanks! More
by gwe56
Employees Worked With
Robert Walker
August 27, 2018
Great Service!! I went into the dealer because my car sustained a flat tire the night before on a Friday. I had no problem being put in as standby on a Saturday. I went into the dealer because my car sustained a flat tire the night before on a Friday. I had no problem being put in as standby on a Saturday. Robert was kind, helpful and professional. No problem with using my road hazard, so left with no charge. I came back in a week for scheduled maintenance and agin Robert and the team were great. More
by bryantwanda84
Employees Worked With
Robert Walker
