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Maus Acura of North Tampa
Tampa, FL
1,425 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,425 reviews
August 18, 2019
Fast and professional The systems were down but the service was still fast and excellent. The rep did not suggest any unnecessary service options and went over with details The systems were down but the service was still fast and excellent. The rep did not suggest any unnecessary service options and went over with details, all the service items that were to be done. More
by TonyAcura
Employees Worked With
Bryan Anderson
August 14, 2019
Service The service from the service department was stellar as always. Even with he computers down all went as expected and with a smile. Thanks to Brian fo The service from the service department was stellar as always. Even with he computers down all went as expected and with a smile. Thanks to Brian for his awesome customer service. More
by frank226
Employees Worked With
Bryan Anderson
August 11, 2019
Towed In Service After speaking with the service-manager I was greeted by Mr. Walker and received great service. My wait time was minimal for an unscheduled towed-in u After speaking with the service-manager I was greeted by Mr. Walker and received great service. My wait time was minimal for an unscheduled towed-in urgent repair job. More
by jpd7000
Employees Worked With
Mr. Robert Walker
August 10, 2019
Great and quick service No matter how many times I go it’s always quick and amazing service. Even when I bring my kids with me, they never complain about the wait time and lo No matter how many times I go it’s always quick and amazing service. Even when I bring my kids with me, they never complain about the wait time and love going with me. More
by VargasA12
Employees Worked With
Todd Schuler
August 10, 2019
Very timely. Easy to make an appointment. I arrived early for my service and they processed me immediately. Waiting areas is clean and spacious. I was kept informe Easy to make an appointment. I arrived early for my service and they processed me immediately. Waiting areas is clean and spacious. I was kept informed. More
by Happy Customer
Employees Worked With
Robert
August 07, 2019
"Old School" Service Computers were down (for a week, I think), yet Mike took care of my service issues the old fashioned way - personally. Nice to know stellar service ca Computers were down (for a week, I think), yet Mike took care of my service issues the old fashioned way - personally. Nice to know stellar service can still be delivered without depending on a computer program. More
by Hank
Employees Worked With
Mike, service advisor
August 05, 2019
No start issue I determined it was something wrong with the anti-theft device and had to get the car towed to them... they found a short in the door handle that was I determined it was something wrong with the anti-theft device and had to get the car towed to them... they found a short in the door handle that was the cause of the problem. Robert worked with me on the cost of the repair and got it done in a timely fashion. More
by 2005AcuraRL*
Employees Worked With
Robert Walker
August 03, 2019
Always receive great service I have been coming to Ferman Acura for 14 years, with 3 different vehicles. Every time I come I get great service, whether it is Bryan, Robert or in t I have been coming to Ferman Acura for 14 years, with 3 different vehicles. Every time I come I get great service, whether it is Bryan, Robert or in this case, Todd. They are knowledgeable, helpful and go out of their way to make my visit a "10". More
by Annette
Employees Worked With
Bryan Anderson,Todd Schuler
July 27, 2019
Trusted Been coming here to service my car for the last five years and I’ve been to other dealers . Ferman Acura in Tamper is by far among the best. I purcha Been coming here to service my car for the last five years and I’ve been to other dealers . Ferman Acura in Tamper is by far among the best. I purchased 2 vehicles and all my maintenance is done at this dealership. The staff alway listen to my concerns and always resolves the issues. Whether I’m away from Florida or even here in Florida I’m just a phone call away from support no matter what they always go out of the way to help. To me that’s outstanding. More
by bkhog
Employees Worked With
Alan Steinberg,Bryan Anderson
July 25, 2019
Great dealership! I have purchased 2 cars at Ferman Acura and I have them serviced there & it’s always a great experience. The service leads are the best. I have purchased 2 cars at Ferman Acura and I have them serviced there & it’s always a great experience. The service leads are the best. More
by Elhrdx
Employees Worked With
Robert Walker
