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Maus Acura of North Tampa

Tampa, FL

4.8
1,425 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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11025 N Florida Ave

Tampa, FL

33612

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Showing 1,425 reviews

January 15, 2020

Most enjoyable car purchasing experience in 52 years Jeshua Casanova was the best automobile salesperson that I have ever had in 52 years worth of car purchasing. He was confident, affable, reassuring an More

by edsadler43
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meredith Balasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry Whittaker, Jeshua Casanova
Jan 16, 2020 -

Maus Acura of North Tampa responded

Thank you so much Ed for recognizing Jeshua and our team at Maus Acura. We are dedicated to providing exceptional service and we're so happy to hear that you had a wonderful experience. Welcome to the Maus Family and congratulations on your new vehicle!

January 14, 2020

I just bought a used tsx from Alex and I couldn’t be happier! He helped me get into the car I wanted and at my price point! I will highly recommend Maus Acura and Alex to anybody on the search for a new More

by AmberCrews
Recommend Dealer
Yes
Employees Worked With
Alex Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2020 -

Maus Acura of North Tampa responded

This is wonderful to hear and thank you Amber for taking the time to share your experience. We appreciate you recognizing Alex and our team. Congratulations on your new vehicle and welcome to the Maus Family!

January 11, 2020

Love my New Car and My Buying Experience Oh, what a wonderful car-buying experience - a Christian faith-based company makes all the difference! No pressure, genuine interest in what I wanted More

by Dr. Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
Jan 13, 2020 -

Maus Acura of North Tampa responded

Thank you Dr. Diane for this amazing review! Also, thank you for taking the time to share your experience, we love hearing that Carlos, Tom and Harry made the process go so smoothly- they are all dedicated to providing truly exceptional service. Congratulations on your new RDX! Welcome to the Maus Family!

January 08, 2020

This was the worst car experience. I would not recommend anyone to buy a car there finance department does not know what they are doing. More

by nydoughlin73
Recommend Dealer
No
Employees Worked With
Harry Whittaker, Harry Whittaker, Zack Deleo, JC Pagan, Angelo Antoulinakis
Jan 14, 2020 -

Maus Acura of North Tampa responded

Thank you for your feedback. We have been in touch with our Finance Department, and your concerns have been addressed per your request. We appreciate your business and if you have any additional questions, please feel free to contact us at the dealership anytime.

January 04, 2020

I attempted to buy a car at your dealership over the last two weeks. But your motto is not correct. $500 short of the sale. More

by hyde.rodney
Recommend Dealer
No
Employees Worked With
Crystal Enger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Bishop
Jan 07, 2020 -

Maus Acura of North Tampa responded

We are very sorry that we were unable to meet your offer.

December 18, 2019

Low professionalism My experience with this dealer was very unhappy with the interview with Albert White the way that he treat us in the negotiations after my trade-in of More

by chabrier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashly Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Maus Acura of North Tampa responded

Dear customer, we’re so sorry to hear of your disappointment. We understand that your initial deal was a lease offer, but then you desired to finance instead. Unfortunately, Acura’s lease and finance deals are very different from each other and we could not come to the same initial agreement. We certainly wish we could have, and are very sorry we could not reach an agreeable number.

December 12, 2019

Perfect. Highly recommend buying from Alex. We just purchased a car from Maus Acura and it was an incredibly enjoyable experience. We worked with Alex and he handled our needs perfectly. We didn More

by brendancugini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Maus Acura of North Tampa responded

We're glad to hear Alex took good care of you! Thank you for choosing Maus Acura, and for taking the time to share this positive review. Enjoy your new vehicle and welcome to the Maus Family!

December 09, 2019

Loving life in my new RDX From the moment I walked into the showroom I knew this dealership was much different than any others I've been to in the past. Everyone was so help More

by mjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Person
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry Whittaker, Taylor Secor
Dec 16, 2019 -

Maus Acura of North Tampa responded

We are so glad to hear this! Thank you for taking the time to share this positive feedback, and for allowing us the opportunity to earn your business. Congratulations on your beautiful new RDX and welcome to the Maus Family!

December 07, 2019

Had a fantastic experience! We came to purchase a used car for our son. Our sales guy Carlos was awesome. He was friendly and pointed us in the right direction! Harry got us done quickly. He was so patien More

by Melcab73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera, Harry and Meredith
Dec 31, 2019 -

Maus Acura of North Tampa responded

Thank you so much for taking the time to share this positive review. We are so happy that you had such a great experience. Welcome to the Maus Family!

November 28, 2019

Great Experience Everyone I dealt with at Maus Acura from Vinny, my salesman, to Mike the sales manager, Angelo in finance and Carrie in Customer Relations, they all w More

by rscheidle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Person
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Antoulinakis, Michael Hennagir, Vinny Brown
Dec 04, 2019 -

Maus Acura of North Tampa responded

We are so pleased to hear this! Thank you for taking the time to share your positive feedback. Welcome to the Maus Family and congratulations on your beautiful vehicle!

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