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Maus Acura of North Tampa

Tampa, FL

4.8
1,425 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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11025 N Florida Ave

Tampa, FL

33612

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Showing 1,425 reviews

August 06, 2021

Lee is great to work with, easily going but knowledgeable and fair. Responds quickly to questions and kept me updated while waiting on my MDX. I highly recommend seeing Lee for you next Acura! More

by stefaniruskin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meredith Balasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander in Finance , Angelo Antoulinakis, Gary Zaffino, John Zaffino
Aug 09, 2021 -

Maus Acura of North Tampa responded

Thank you so much for taking the time to leave your 5 Star Review and recognize Lee as your sales professional!

August 04, 2021

They try to sell you extra services. Said they found a staple in my tire. Wanted to charge $268.00 for a new one. Tiny staple, did not puncture tire. More

by Mugs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Walker
Aug 04, 2021 -

Maus Acura of North Tampa responded

Mugs thanks for your review. One of our priorities for our customers is safety. With this said we brought the fact that there was a staple in your tire and it was near the sidewall. We have made it a policy that if there is an object in a tire outside of the tread groove we will not repair it as a majority of the times they not properly repairable. We also had no idea of the length of the staple either. We never want to sell something that someone does not need but did want to make you aware that either that staple could cause a flat and we would have to install a new tire or the tire would be fine if we removed the foreign object. We appreciate your business. Have a blessed day. Jim Smith 813.931.6290

August 04, 2021

Metal Shard Lee was great! Love the new car! Lee was friendly, informative and ready for anything! Glad an unfortunate event brought me back into Maus Acura. More

by Camoli1110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isiah Jones
Aug 09, 2021 -

Maus Acura of North Tampa responded

Thank you for taking the time to leave your 5 Star Review!

July 29, 2021

Jason Ellenburg was great, took his time to explain everything in detail and really did his best to get me the best vehicle with good price! Definitely will go back to working with Jason again! More

by sramya14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ellenburg
Aug 03, 2021 -

Maus Acura of North Tampa responded

Thank you for taking the time to leave your 5 Star Review and recognize Jason as your sales professional!

July 27, 2021

I was taking my car in for routine service and asked how many miles was left on my lease because with the economy change and rent going up I was prepared to shop around for a lower make and model car to aff More

by Allisonbdanner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Maus Acura of North Tampa responded

Thank you for taking the time to share your experience and recognize Lee as your sale professional Allison! We are so happy to hear that you were able to truly experience that Maus Difference! Welcome to the Family!

July 20, 2021

Lee was awesome. A pleasure to deal with! He was very nice and accommodating to what we wanted in a vehicle. He helped us find the perfect car! More

by madelinemueller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JC Pagan
Aug 03, 2021 -

Maus Acura of North Tampa responded

Thank you for taking the time to share your experience and recognize Lee as your sale professional Madeline! Welcome to the Maus Family

July 18, 2021

Amazing and easy buying experience. Jason and Zack are top notch! Manus Acura is setting the standard for car buying in our next normal. Highly recommend Jason as your sales consultant. Knowledgeable, a g More

by agraziano1981
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ellensburg, Zack Deleo
Aug 03, 2021 -

Maus Acura of North Tampa responded

Thank you for taking the time to share your experience and recognize Jason as your sale professional! Welcome to the Maus Family

July 17, 2021

I was so pleased with this dealership. From the way I was treated, never once pressured by my salesman with total product knowledge to the inventory available. The entire staff from introducing me to the man More

by Red driver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Enger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Chateu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Deleo, JC Pagan, Tom White, Lily Do, Sophie Meeker
Aug 03, 2021 -

Red driver responded

My overall new buying car experience was lengthy, however thorough and complete. I was so pleased with my salesman Loren on his professionalism, product knowledge. I originally purchased a red Acura TLX, tech pkg. Content with my new car drove home, parked, the next day I was excited to take a drive, started my new car and the AC wasn't working, maybe with 24 miles on it. The reason I'm even mentioning this is the immediate response my salesman Loren, busy on this saturday, came over apologized for the cars problemm within less than 15 minutes he introduced me to the sales manager and I was given a brand new Acura TLX, like the one I purchased. A couple of days with my car in service, I called Loren to trade that car in and upgrade to the Acura TLX, A- spec. I was impressed with the entire staff at this dealership, knowing I was purchasing the car I really wanted to begin with. After negotiating Lillian and Loren explainerd my new car was intransit, in the exact colors I wanted. I am so pleased with my new car , My buying experiences, to include immediate action to insure this buying process was fun and exciting. Highly recommend Maus Acura Ralph

July 13, 2021

We had a wonderful experience with Lee Houston at Maus Acura. We came in for one car and left with 2 new cars! Wonderful dealership, highly recommend. More

by Stephanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JC Pagan
Aug 03, 2021 -

Maus Acura of North Tampa responded

Thank you for taking the time to share your experience and recognize Lee as your sale professional Stephanie! Welcome to the Maus Family

July 07, 2021

Very well spoken dealership. Alisha my sales person was Very well spoken dealership. Alisha my sales person was very accommodating. They got me in, out, and driving the first 2021 tlx type S off of their l More

by bigtomlinson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Deleo, Alisha King
Jul 08, 2021 -

Maus Acura of North Tampa responded

Thank you so much for taking the time to leave your 5 Star Review and recognize Alisha as your sales professional! Enjoy your new TLX Type S!

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