Maus Acura of North Tampa

Brittany Williams is more than her position. Not only did she sell me my car a couple years ago (a great experience) she is the first to answer/help me when I need any sort of service completed Not only did she sell me my car a couple years ago (a great experience) she is the first to answer/help me when I need any sort of service completed or want to inquire about any accessories. She is more than her position there. She cares. She goes above and beyond. She is the example of what excellent customer service is. Thank you for always being there to help me when it comes to my vehicle, Brittany! I also want to send a shout out to Alex Williams for being very clear in explaining my service questions the other day and being fast to communicate with me throughout the day. More

Amazing experience always. Great customer service. I just got my second Acura and Brittany has always been very helpful and caring. I was able to do all the process from home. Great customer service. I just got my second Acura and Brittany has always been very helpful and caring. I was able to do all the process from home. Everybody at the dealer is great. More

An amazing experience with everyone and great customer service thank you so much for everything! service thank you so much for everything! More

Great company! My second new car from them and Jeshua was the salesman for each vehicle. Highly recommend him. Maus Care is is a primary driver for me to continu My second new car from them and Jeshua was the salesman for each vehicle. Highly recommend him. Maus Care is is a primary driver for me to continue doing business with them. I've never had a bad experience with them. More

I had to update my review. We purchased a MDX, Love the car but am upset about the dealership. We put down a refundable deposit to hold the car before we bought it. The depo We purchased a MDX, Love the car but am upset about the dealership. We put down a refundable deposit to hold the car before we bought it. The deposit was supposed to be returned in 3 days. We are 12 days later and the money has not been refunded. We have left a message with the GM and no response. We were told to just dispute the charges. WHY would a company not take care of the customers once the car was purchased, we want our deposit back, and are at a loss for the lack of customer service. Sad that the is could’ve been so easily rectified but was not. More

fast service, we get to pick out the car fast, sign the paperwork fast, and drive off with the new car. paperwork fast, and drive off with the new car. More

They don’t want to responsible for bad service. I will not recommend Mauss Acura to anybody. I will not recommend Mauss Acura to anybody. More

A super experience! They cared, listened well, and provided the best customer service in my lifetime of purchasing cars. Albert, Brittany and team are wonderful. I haven They cared, listened well, and provided the best customer service in my lifetime of purchasing cars. Albert, Brittany and team are wonderful. I haven’t stopped smiling:-) and I’m already recommending Maus! More

Maus Acura of North Tampa is the most honest, friendly, caring and professional dealership. Our professional salesperson, Paul Sherman, worked with us and management to acquire our "dream car," the 2022 A caring and professional dealership. Our professional salesperson, Paul Sherman, worked with us and management to acquire our "dream car," the 2022 Acura TLX with Technology and A-Spec Packages. Paul accomplished above and beyond meeting our car buying expectations. Managers, Angelo Antoulinakis and Tom White also worked with us in finding the exact car we wanted. And, Alex Prado in Finance helped us perfectly in completing our purchase. Also, Meredith Balasco did a super job as the Dealer Relations person insuring we, indeed, are very happy with our auto purchase from Maus Acura of North Tampa. Yes, this is a very family friendly dealership where anyone can feel at home in purchasing either a new or used vehicle. Very Highly Recommended! More