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Maus Acura of North Tampa

Tampa, FL

4.8
1,425 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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11025 N Florida Ave

Tampa, FL

33612

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Showing 1,425 reviews

March 06, 2025

Had a great experience with Luis at Maus. Very easy process. No hassle and the entire experience went well. More

by Jon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Belen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meredith Balasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeshua Casanova
March 02, 2025

Maus Acura of North Tampa I purchased a Ford Expedition for $34,000 from Maus Acura, and the staff assured me it was a clean, accident-free vehicle. However, just a week later, I took it to a Ford dealersh More

by Genti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Albert White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Stotts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ellenburg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Genti responded

Maus Acura of North Tampa In February, I traded in my 2022 Chevrolet Suburban at this dealership for a 2021 Ford Expedition. Two weeks later, a Ford dealer inspection revealed that the car had been previously damaged, repaired in two places, and none of this was disclosed or reported on Carfax. Additionally, the dealer failed to inform me that the vehicle had been used by Enterprise Rental Company. When I contacted General Manager Albert White about this, he told me they would not take the car back and suggested I either sell it elsewhere or take legal action. After further research, I discovered a disturbing pattern: Maus Acura purchases vehicles at auction, whether damaged or not, repairs them, sells them, and does not report the repairs on Carfax. I feel completely deceived and taken advantage of. If you are considering doing business with this dealership, think twice. Work with honest dealers who stand by their word—don’t fall victim to fraudulent practices like I did. Yesterday, they made me another offer: bring in the Ford for $30,000, and they would sell me another vehicle similar to the one I originally traded—while asking me to add another $10,000. Losing $10,000 in just three weeks is outrageous. This deal makes no sense. If you’re thinking about buying from this dealer, get a specialist to inspect the car beforehand, or you may end up in the same situation. Don’t fall for their scams. You continue to deceive me. At the time of sale, I was not informed that this car had been purchased from the Enterprise rental company.

Mar 08, 2025 -

Genti responded

People, when you buy cars from this dealer, be careful. They sell cars that were previously used by rental car companies, and they do not disclose this information at the time of sale. I bought my car with a clean Carfax report, and after a few days, I discovered that my car had been damaged and repainted. This dealer buys damaged or problematic cars, fixes them, does not report the issues, and sells them as if they were clean. I am currently waiting for a sales report from Enterprise Oklahoma for my car, and soon I will take them to court for scamming me. If anyone else has similar complaints, please contact me at memagenti@gmail.com, and together we will show them in public court that the time for scams is over. I will update my case on this page every day.

February 28, 2025

MAUS is my family. This is my third Acura. Brittany Casanova made this process smooth and quick. I’m happy with my new 2025 RDX. More

by enidzamora
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Casanova
February 20, 2025

Sales personnel was great but detailing the vehicle is poor , the car was not clean as expected despite showing the sales man , no effort was made to address my concern More

by nskhan83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ellenburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Our sales person Taylor Foster was extremely polite. He explained the new model car to us. Showed us features. He took all the time we needed overlook and understand our new purchase. He also followed More

by madgreek777
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Meredith Balasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ellenburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Probably the best car-buying experience I've ever had! Everyone I dealt with was friendly, helpful and competent. We left feeling we got a fair deal on an excellent vehicle. More

by David
Recommend Dealer
Yes
Employees Worked With
Loren Chateu
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

Luis was fantastic! Extremely knowledgeable in both Acura and other dealerships in the area. He was my favorite salesman of the day and I went to 5 dealerships that day, More

by Jimmyk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Belen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

grateful for a smooth experience with car buying. Much less friction than other dealerships I have bought from in the past. More

by llarson1978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert White
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

They are now helping - thankful they understand and trying to make a situation right!! Hopeful. More

by BK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Belen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

Thankful to the team trying to help with the opportunities I had. Appreciate them working to make it right. More

by BK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Belen
5.0
This rating includes all reviews, with more weight given to recent reviews.