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Maus Acura of North Tampa
Tampa, FL
1,425 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,425 reviews
February 15, 2016
Scheduled Service As usual my service was outstanding. The work was done as expected with no unexpected issues that needed to be "taken care of". I can always trust m As usual my service was outstanding. The work was done as expected with no unexpected issues that needed to be "taken care of". I can always trust my service advisor to tell me what's going on with my vehicle and feel extremely comfortable taking my car in for service. More
by frank226
Employees Worked With
Todd Schuler
February 14, 2016
Excellent service. My service advisor watches out for me and advises me on what's needed and what's not when it comes to car repair. It feels like he takes a personal in My service advisor watches out for me and advises me on what's needed and what's not when it comes to car repair. It feels like he takes a personal interest. More
by RBarry2
Employees Worked With
Bryan Anderson
February 14, 2016
Service of my vehicle Always consistent and on schedule. I'm always well taken care of and pleased with the personnel dealing with my car. Good service and fair value. Always consistent and on schedule. I'm always well taken care of and pleased with the personnel dealing with my car. Good service and fair value. More
by babe36
Employees Worked With
Bryan Anderson
February 12, 2016
Very efficient service I appreciate the efficient service in getting my car in and out of the service department. They let you know the approximate time as well as when the I appreciate the efficient service in getting my car in and out of the service department. They let you know the approximate time as well as when they are almost done. The paperwork is always ready when you get to the desk. More
by Deborah4
Employees Worked With
Did not write down names
February 10, 2016
Honest service Always impressed with Furman service! They never try to up sell or service vehicle unless it needs something. I've been completely satisfied over the Always impressed with Furman service! They never try to up sell or service vehicle unless it needs something. I've been completely satisfied over the last seven years. Todd has been great to work with and I don't take my car anywhere else! More
by Sbuch2
Employees Worked With
Todd Schuler
February 10, 2016
Service Strong interest in making sure the job is done right. Customer service is their number one priority and it shows in the way they operate. Strong interest in making sure the job is done right. Customer service is their number one priority and it shows in the way they operate. More
by STTampa
Employees Worked With
Chuck Jenkins
February 10, 2016
Exceptional My experience with fermans team has been awesome. They are very mindful of your needs answer all your questions and eager to make things right. I have My experience with fermans team has been awesome. They are very mindful of your needs answer all your questions and eager to make things right. I have bought two cars from them, a TL for myself and a TSX for my wife and will continue to purchase automobiles from them. I highly recommend anyone going there for your next automobile needs. More
by Lennin
Employees Worked With
Mike, Mark and the porters. Sorry I don't remember their names.
October 09, 2015
Great deal and fast! Bought a new Acura RDX, Brian Olson dealt quickly and was very straightforward. Sheryl Falco walked us through the features. Very happy with the veh Bought a new Acura RDX, Brian Olson dealt quickly and was very straightforward. Sheryl Falco walked us through the features. Very happy with the vehicle! More
by Happy Customer
Employees Worked With
Brian Olson
February 21, 2015
Unbelieveable Confirmed a price for a new MDX before arriving, no trade in no financing. They could not get their computers to finalize the deal in 3.5 hours. ( I Confirmed a price for a new MDX before arriving, no trade in no financing. They could not get their computers to finalize the deal in 3.5 hours. ( I had a check with me). Next day they were supposed to call, but did not, we called back and were advised there were still "issues" with the computers. Hopefully Crown in Clearwater is better. More
by rjmevans
Employees Worked With
Andrew
October 06, 2014
ZERO ACCOUNTABILITY Was emailed specific info inviting me back, that they were going to offer me more than originally offered in trade in if I came within 2 days. I asked Was emailed specific info inviting me back, that they were going to offer me more than originally offered in trade in if I came within 2 days. I asked what would be a good time to come back,traveled 45 min to get there and the car I wanted was sold. MIguel (salesman) claims all of my emails were computer generated and that he never sent me one! So their computers make deals and the sales staff gets to have an out. ZERO ACCOUNTABILITY. the last thing you want from your local car dealership. ACURA should be ashamed of the bad reviews Ferman gets More
by William Sauls
Employees Worked With
MIguel
