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Maus Acura of North Tampa
Tampa, FL
1,372 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Positive
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Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,372 reviews
February 12, 2011
They were not good at responding, they had no intention of selling us a vechile, or at least acted like it didn't matter. They tried getting over on with price. They left us sitting in lobby alone for like of selling us a vechile, or at least acted like it didn't matter. They tried getting over on with price. They left us sitting in lobby alone for like 20mins. Didn't even offer us water nothing. It was unpleasurable More
by lizcamacho
Employees Worked With
Dawn
September 02, 2010
Absolutely the worst experience I've ever had at a car dealership. I had called ahead and spoken to Carlos (supposedly the Sales Manager) about purchasing a new 2010 MDX. He gave me all the details and pr dealership. I had called ahead and spoken to Carlos (supposedly the Sales Manager) about purchasing a new 2010 MDX. He gave me all the details and pricing options, and we made arrangements on a visit (so as not to waste my time). My wife and I show up at the dealership, at the arranged time to meet Carlos. He introduces himself and begins to play games. Changing the price, claiming we never spoke, and that the price he quoted was for a different vehicle. Then he went away for 30 minutes, claiming he was working on getting us the best deal possible. He finally came back and told us that the deal we got over the phone didn't exist, but that he was able to pull some strings and get us the car for just a little bit more ($5000 more). We left furious and will never be back. The best part was that a customer service rep called us back the next day and asked how our visit was - when we told her the story, she pretended that Carlos didn't exist. We called back 10 minutes later and asked for Carlos, and he picked up the phone. This place was simply awful and a complete waste of time. More
by appwald
Employees Worked With
CARLOS
