Maus Acura of North Tampa

Great scheduled maintenance! I took my car in recently for a regular scheduled maintenance. From making the appointment to completion of service, the experience was extremely pos I took my car in recently for a regular scheduled maintenance. From making the appointment to completion of service, the experience was extremely positive. Great customer service and communication. Couldn't have been easier or more pleasant. Thank you! More

Great first routine service. My first routine visit was a breeze. I was taken care of as soon as I entered the building and my car was promised to me in an hour. My service advi My first routine visit was a breeze. I was taken care of as soon as I entered the building and my car was promised to me in an hour. My service advisor offered me complimentary snacks and beverages while I waited for my car to be finished. He even poked his head into the waiting lounge a few times to keep me updated on the work. My car was completed and I was checked out within the time promised. Great overall first experience with Ferman Acura! More

Routine service. I was seen immediately on the drive and taken to my service adviser. I was given an estimated cost and length of time needed. All service was complete I was seen immediately on the drive and taken to my service adviser. I was given an estimated cost and length of time needed. All service was completed within estimated cost and time. More

Excellent service with professional and friendly staff. Chuck Jenkins is very knowledgeable and handle my service vehicle with experience and genuinely had interest to make sure I was happy before I left. Chuck Jenkins is very knowledgeable and handle my service vehicle with experience and genuinely had interest to make sure I was happy before I left. More

Outstanding, quickly finished my vehicle Mr Jenkins made sure my vehicle was finished quickly even though I didn't have a "wait" appointment. He spent extra time with me making sure I underst Mr Jenkins made sure my vehicle was finished quickly even though I didn't have a "wait" appointment. He spent extra time with me making sure I understood exactly what they were doing to my car. More

Great service Took my vehicle in for scheduled maintenance. I am at 200,000 miles with hardly any problems. Service was excellent and even 200,000 miles and a 13-y Took my vehicle in for scheduled maintenance. I am at 200,000 miles with hardly any problems. Service was excellent and even 200,000 miles and a 13-year-old car they still provided me with a loaner car! Awesome… More

Helpful, friendly dealership Linden made our experience at Ferman Acura a great experience. He was friendly, informative and genuinely interested in helping with our purchase as Linden made our experience at Ferman Acura a great experience. He was friendly, informative and genuinely interested in helping with our purchase as well as engaged in teaching us how to use the features in our new car. Thank you Linden! Andres was extremely helpful with the online sale and steamlining the process of the purchase for us. More

Collision repair I had a collision repair done at Ferman. The service was set up very quickly and the work on the repair was exceptional. I have no other experience I had a collision repair done at Ferman. The service was set up very quickly and the work on the repair was exceptional. I have no other experience with this dealership. More

Happy Customer The focus was on the Customer, from the moment we entered the dealership. They listened and made every effort to address our concerns and needs. The S The focus was on the Customer, from the moment we entered the dealership. They listened and made every effort to address our concerns and needs. The Sales Manager and Sales Consultant were very pleasant to work with and extremely knowledgeable about their products. More

People who listen to you, understand and not in rush Very patient, commitment to explain all the intricacies of the car as well as what they do. Simply love Alan for his energy to explain stuff. Andres w Very patient, commitment to explain all the intricacies of the car as well as what they do. Simply love Alan for his energy to explain stuff. Andres was very warm and always welcoming. Never rushed us to sale. We ended up buying a much upgraded car than we anticipated but thats only because we bought what we loved... I think thats what matters finally. Thank you Ferman... Looking for a long association and more to come..! More