Maus Acura of North Tampa

Great place to buy a car Buying a car can be stressful, and after a few negative experiences at dealerships I was thrilled to walk into Ferman, where I wasn't treated like an Buying a car can be stressful, and after a few negative experiences at dealerships I was thrilled to walk into Ferman, where I wasn't treated like an idiot or heavily pressured to buy a car -- which I wasn't prepared to do since this was the first time I had driven the Acura RDX. I appreciated their patience and good humor of the sales specialist, Alan Sternberg, and the clear, detailed presentation of the sales manager, Andres Acevedo. And yes, I bought the car. More

Personalized service For my first service at Ferman, I was very impressed with the personalized service from beginning to end. I was met by my Serice Manager, called by hi For my first service at Ferman, I was very impressed with the personalized service from beginning to end. I was met by my Serice Manager, called by him with status several times, and paid the him directly. He also gave me his cell phone number so I could call him whenever I wanted an update. I was also very surprised that the final price was under the estimate provided to me for the work. To top all of this off, the Service Manager accompanied me to my car to make sure I was satisfied with the work. More

Great as always I have always found the service writers to be very good at Acura and this time was no exception. It is great that not only does Acura make a great pr I have always found the service writers to be very good at Acura and this time was no exception. It is great that not only does Acura make a great product but they also hire and train quality associates. More

Great service..shorter wait time than expected. We had our Acura serviced for a special reason, there was a recall on a passenger airbag part. The waiting area was comfortable and quiet. The premiu We had our Acura serviced for a special reason, there was a recall on a passenger airbag part. The waiting area was comfortable and quiet. The premium coffee machine was a welcoming addition. It offered many choices for coffee flavors and combinations such as cappucino, latte, and others More

Service Excellent Very good person you have there at the dealership. Always excellent service :):) we need more people like that around. Service was quick in and out., Very good person you have there at the dealership. Always excellent service :):) we need more people like that around. Service was quick in and out., More

Acura service Robert is always considerate of my time. He listens to any concerns and keeps me updated. The staff is always professional and courteous. Thank you. Robert is always considerate of my time. He listens to any concerns and keeps me updated. The staff is always professional and courteous. Thank you. More

Great Fast Service The Sales and Service Team at Freeman Acura is amazing, they are quick, friendly and professional! John Rebello was the Sales Representative who sold The Sales and Service Team at Freeman Acura is amazing, they are quick, friendly and professional! John Rebello was the Sales Representative who sold me my Acura TL and now he already has me interested in a more advance model. More

Customer Service I haven't purchased a new car in over ten years and a lot has happened in terms of the technology and performance of the newer models. Noor exhibited I haven't purchased a new car in over ten years and a lot has happened in terms of the technology and performance of the newer models. Noor exhibited exactly the right amount of salesmanship as he educated me as to the latest features and benefits of cars. He was respectful about my timing and readiness to buy a car and was very professional throughout. I trust Noor...he's knowledgeable about product, appropriate in following up to help me make a decision, worked with me to get the best value, and very friendly...the kind of person I like to do business with. More

New car purchase The buying process was smooth as can be... Great salesman all the way to credit processing. Highly recommended this dealership. This was my 4th MDX. The buying process was smooth as can be... Great salesman all the way to credit processing. Highly recommended this dealership. This was my 4th MDX. More

Awesome experience...Alan and Andres were super friendly!!! This car buying experience was so nice from start to finish. I never felt pressured and Alan told me all that I needed to know about the Acura RDX. An This car buying experience was so nice from start to finish. I never felt pressured and Alan told me all that I needed to know about the Acura RDX. Andres worked with my price and made me feel comfortable. They also gave me more than a fair price for my trade in and it was a well used car....they were careful to not hurt my feeling;) I highly recommend Ferman Acura as well as Alan and Andres! More