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Maus Acura of North Tampa
Tampa, FL
1,238 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,238 reviews
September 15, 2016
Customer Service I haven't purchased a new car in over ten years and a lot has happened in terms of the technology and performance of the newer models. Noor exhibited I haven't purchased a new car in over ten years and a lot has happened in terms of the technology and performance of the newer models. Noor exhibited exactly the right amount of salesmanship as he educated me as to the latest features and benefits of cars. He was respectful about my timing and readiness to buy a car and was very professional throughout. I trust Noor...he's knowledgeable about product, appropriate in following up to help me make a decision, worked with me to get the best value, and very friendly...the kind of person I like to do business with. More
by Meg F
Employees Worked With
Noorul Shaikh
Helpful September 13, 2016
New car purchase The buying process was smooth as can be... Great salesman all the way to credit processing. Highly recommended this dealership. This was my 4th MDX. The buying process was smooth as can be... Great salesman all the way to credit processing. Highly recommended this dealership. This was my 4th MDX. More
by Hlsauter
Employees Worked With
Andres Acevedo ,Austin Barrett
September 12, 2016
Awesome experience...Alan and Andres were super friendly!!! This car buying experience was so nice from start to finish. I never felt pressured and Alan told me all that I needed to know about the Acura RDX. An This car buying experience was so nice from start to finish. I never felt pressured and Alan told me all that I needed to know about the Acura RDX. Andres worked with my price and made me feel comfortable. They also gave me more than a fair price for my trade in and it was a well used car....they were careful to not hurt my feeling;) I highly recommend Ferman Acura as well as Alan and Andres! More
by Jen
Employees Worked With
Andres Acevedo ,Alan Steinberg
September 11, 2016
Our favorite dealership to purchase our vehicles We purchased at least 6 vehicles from Ferman Acura. The experience has been nothing less than Excellent. They are fair and professional every step o We purchased at least 6 vehicles from Ferman Acura. The experience has been nothing less than Excellent. They are fair and professional every step of the way. We would recommend any one looking for a quality vehicle to visit this dealership first. More
by Tony & Teresa
Employees Worked With
Andres Acevedo ,Linden Mason,Alan Steinberg
September 04, 2016
Great I have been a customer for 9yrs and have always had a excellent experience at Fermans from sales to maintenance. I would recommend this dealership to I have been a customer for 9yrs and have always had a excellent experience at Fermans from sales to maintenance. I would recommend this dealership to my friends and family. More
by Joedonna
Employees Worked With
John Rebello
September 02, 2016
Experience was about ME not ACRUA Haven't been to a dealership in almost 15 years. I was very apprehensive in the beginning. Ferman Acura worked with me, understood what I wanted. Made Haven't been to a dealership in almost 15 years. I was very apprehensive in the beginning. Ferman Acura worked with me, understood what I wanted. Made me feel like I was in charge. No pressure. Respected my interest. Decent price. More
by Ellison (Skip) Carter
Employees Worked With
Brian Olson,Scott Osborne,Noorul Shaikh,Theresa Fleming
August 30, 2016
Todd was very helpful Thanks for the rental car while waiting for the airbag to come in.also the warranty on the battery was great to have. Thank you, Bill Somerville Thanks for the rental car while waiting for the airbag to come in.also the warranty on the battery was great to have. Thank you, Bill Somerville More
by Tffgxdjjjk
Employees Worked With
Todd Schuler
August 29, 2016
Outstanding Alan and Andres provided me great service! They allowed me to proceed at my own pass, within my own timetable, without pressure. we arrived at a pri Alan and Andres provided me great service! They allowed me to proceed at my own pass, within my own timetable, without pressure. we arrived at a price, then they went out and found the vehicle I wanted (plus additional features already on the car that I didn't have to pay for). I'll be back! More
by acuraman
Employees Worked With
Andres Acevedo
August 21, 2016
Exceptional Service Job well done. Keep up the good work. Robert provided an exceptional with thorough check of our vehicle. Would highly recommend him to all our frien Job well done. Keep up the good work. Robert provided an exceptional with thorough check of our vehicle. Would highly recommend him to all our friends More
by Vans 3
Employees Worked With
Robert Walker, He was very very helpful, understanding and knowledgeable.
August 18, 2016
Prompt and courteous From the phone call to make the appointment t to the service everyone was friendly and helpful. The waiting area was child friendly and comfortable th From the phone call to make the appointment t to the service everyone was friendly and helpful. The waiting area was child friendly and comfortable there were adult snacks as well as snacks for children More
by Cherylbode
Employees Worked With
Robert
