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Maus Acura of North Tampa
Tampa, FL
1,372 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,372 reviews
July 11, 2017
Friendly and timely All staff have always been attentive and eager to assist. I have never waited an extraordinary amount of time for service. The waiting area is clean a All staff have always been attentive and eager to assist. I have never waited an extraordinary amount of time for service. The waiting area is clean and they offer snacks while you wait. More
by DD
Employees Worked With
Todd Schuler
July 10, 2017
great reception, customer service and friendly staff I was there for servicing of my vehicle, which wasn't fixed to my satisfaction and so i went back a week later for another service appointment. I was I was there for servicing of my vehicle, which wasn't fixed to my satisfaction and so i went back a week later for another service appointment. I was provided with a loaner vehicle both times which made it very convenient for me since i had to go to work. Love the friendly staff and atmosphere. More
by nakua12
Employees Worked With
Robert
July 07, 2017
Great visit to the service department The worked me in the same day I called. Courteous staff, and fast service experience. I have driven an Acura since 1990. The product is solid and The worked me in the same day I called. Courteous staff, and fast service experience. I have driven an Acura since 1990. The product is solid and Ferman associates are always professional. More
by Acura girl
Employees Worked With
Robert-Advisor
July 06, 2017
Service was excellent It was a busy day when I brought my car in for regular maintenance, but my car was serviced in the amount of time I was told it would take. When my It was a busy day when I brought my car in for regular maintenance, but my car was serviced in the amount of time I was told it would take. When my car was ready,I realized I had forgotten to request new windshield wipers. I told my service representative (Todd Schuler) and he took care of it right away, It was particularly important to get everything done because I was ieaving Tampa to take care of my grandchildren in Naples. More
by speedymimi
Employees Worked With
Todd Schuler
July 03, 2017
Execellent Customer Service I feel very comfortable with the safety of my car when Ferman Acura services my car. I trust my representative, Bryan Anderson, as I feel he always ha I feel very comfortable with the safety of my car when Ferman Acura services my car. I trust my representative, Bryan Anderson, as I feel he always has my best interest in mind. He goes above and beyond each visit. More
by SB Acura MDX
Employees Worked With
Bryan Anderson
July 03, 2017
Excellent service Came in and it was ready for pickup as stated. They were quick and thorough. Mike was especially helpful with the service and recalls on both my vehic Came in and it was ready for pickup as stated. They were quick and thorough. Mike was especially helpful with the service and recalls on both my vehicles. More
by Mark Pearson
Employees Worked With
Michael Steven's, Service
July 01, 2017
Bryan Anderson Brian is, by far, the best service adviser I've ever worked with...with the 15-20 dealerships I've had the pleasure of working with! Brian is, by far, the best service adviser I've ever worked with...with the 15-20 dealerships I've had the pleasure of working with! More
by Steve
Employees Worked With
Bryan Anderson
June 29, 2017
Fast and Easy Second car we have leased through Andres. He makes whole process easy and understands value of time and his customers. We will be back again in 3 year Second car we have leased through Andres. He makes whole process easy and understands value of time and his customers. We will be back again in 3 years when this lease is up More
by Spatrick527
Employees Worked With
Andres Acevedo ,Austin Barrett
June 29, 2017
Best Anniversary Gift Ever! We had a lovely car buying experience at Ferman Acura. Melanie guided us through the process with ease. Everyone we met was very friendly, helpful a We had a lovely car buying experience at Ferman Acura. Melanie guided us through the process with ease. Everyone we met was very friendly, helpful and professional. Melanie and Andres helped my husband give me the best anniversary gift. We love our RDX! More
by RDX17
Employees Worked With
Andres Acevedo
June 28, 2017
Great service The entire service team was friendly and professional. My repair took several days but my service advisor, Robert Walker, kept me informed throughout The entire service team was friendly and professional. My repair took several days but my service advisor, Robert Walker, kept me informed throughout the repair process. He was great to work with. More
by roxy2014
Employees Worked With
Robert Walker
