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Maus Acura of North Tampa
Tampa, FL
1,372 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,372 reviews
October 29, 2017
Great as usual .. While the issue itself was frustrating, the service team was great. Mike is patient and provided frequent updates. Reasonable cost relative to servi While the issue itself was frustrating, the service team was great. Mike is patient and provided frequent updates. Reasonable cost relative to service. All as usual! More
by sjmchale
Employees Worked With
Mike
October 29, 2017
service I recieved at Ferman Acura spend time to answer your questions--give detail info about the service the vehicle needs price is reasonable. service rep was very friendly. I love spend time to answer your questions--give detail info about the service the vehicle needs price is reasonable. service rep was very friendly. I love having my car wash after servicing More
by normat
Employees Worked With
Andres Acevedo
October 25, 2017
Helpful and Understanding Being in-town to just to attend an event and having just limped to the dealership after a mechanical failure, we received the most helpful and underst Being in-town to just to attend an event and having just limped to the dealership after a mechanical failure, we received the most helpful and understanding treatment from the service, sales, and finance departments. The service department helped us to diagnose our issue, explore our options and assist us in making our event in time. The next day we returned to explore possibly purchasing a new vehicle. There was absolutely no pressure, and the sales manager gave us an initial offer we could not refuse, and the finance department found a loan that met our terms. The entire experience with Ferman Acura was wonderful. More
by ITguru
Employees Worked With
Andres Acevedo ,Linden Mason,Alan Steinberg
October 24, 2017
Service Always great service and professional, and my service was completed on time! I enjoy my Acura RDX and they always take care of all my needs! Always great service and professional, and my service was completed on time! I enjoy my Acura RDX and they always take care of all my needs! More
by Pastor Hector
Employees Worked With
Andres Acevedo
October 22, 2017
Best Car Buying Experience of our Lives! During our recent search for a new vehicle, we considered several brands, and visited several dealerships. The team at Ferman Acura was by far the mo During our recent search for a new vehicle, we considered several brands, and visited several dealerships. The team at Ferman Acura was by far the most friendly, professional group we encountered. They displayed excellent listening skills, as well as the utmost in integrity during our dealings with them. Hats off to Andres (Sales Mgr.) and Linden and Paul C. We’ve been married over 44 years, and this was the most stress-free vehicle buying process we have ever had. Thanks to everyone at Ferman Acura...you’re in a class all your own!! More
by dhill654
Employees Worked With
Linden Mason
October 16, 2017
very professional Bryan is always friendly and professional at the same time. I trust him on his judgement and suggestions. We bought this Acura MDX new car in 2005 an Bryan is always friendly and professional at the same time. I trust him on his judgement and suggestions. We bought this Acura MDX new car in 2005 and done services at Ferman Acura since then. More
by zin
Employees Worked With
Bryan Anderson
October 14, 2017
Todd is great Todd is very helpful and courteous. He never tries to pressure sell any service that I don’t need. Thank you Todd. I will always ask for Todd when Todd is very helpful and courteous. He never tries to pressure sell any service that I don’t need. Thank you Todd. I will always ask for Todd when I need service. More
by Shari
Employees Worked With
Todd Schuler
October 12, 2017
I always trust acura Recall work done at dealership. Always a good experience at this dealership. Will take my car there soon as I own it for all service Recall work done at dealership. Always a good experience at this dealership. Will take my car there soon as I own it for all service More
by Stephmcs
Employees Worked With
Michael in service
October 11, 2017
Dream Machine Our experience was one that we’ll never forget. Linden was so awesome, detailed and focused on our requirements. He took care of us no matter how many Our experience was one that we’ll never forget. Linden was so awesome, detailed and focused on our requirements. He took care of us no matter how many vehicles we wanted to see or test drive. We love our 2017 MDX. Hands down to Linden, the managers and the parts department for being so professional. More
by jrharrisjr
Employees Worked With
Linden Mason
October 03, 2017
Ref service Brian Anderson takes care of everything... from dropping off to what need fixing. He's on top of it. Keeping me informed on , what's wrong to when it Brian Anderson takes care of everything... from dropping off to what need fixing. He's on top of it. Keeping me informed on , what's wrong to when it will be done. Very thankful to have him as my contact person. I had very bad experiences at another dealership. More
by Doty
Employees Worked With
Bryan Anderson
