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Maus Acura of North Tampa
Tampa, FL
1,301 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,301 reviews
June 16, 2017
Scheduled maintenance. Excellent customer service (Todd) and ease of drop off (service rep that meets you in the drop off lane) and pick up and quick check out. All services Excellent customer service (Todd) and ease of drop off (service rep that meets you in the drop off lane) and pick up and quick check out. All services were performed correctly and car systems were updated appropriately. More
by Bronzy
Employees Worked With
Todd Schuler
June 16, 2017
Routine Scheduled Maintenance Todd Schuler met me as soon as I arrived at Ferman Acura. He was great to work with on the basic service that I had scheduled. I was particularly im Todd Schuler met me as soon as I arrived at Ferman Acura. He was great to work with on the basic service that I had scheduled. I was particularly impressed that he provided a software update on a recall for my torque converter even before I had an opportunity to mention it to him. He had looked it up on his own, and I left there as a very satisfied customer. More
by AcuraLover
Employees Worked With
Todd Schuler
June 13, 2017
Surprisingly Great Experience I saw a great special for the 2017 Acura TLX. They didn't have the base model I wanted, but assured me that they were trying to sell off the 2016 TLX I saw a great special for the 2017 Acura TLX. They didn't have the base model I wanted, but assured me that they were trying to sell off the 2016 TLX 6-cyl they had on the showroom floor. I figured I could give it a whirl, and when I didn't fall in love the with transmission on the 6-cyl, I will admit I wasn't happy with the absurdly high numbers that were brought out to me initially. I don't like the back and forth game. Angel was quick to get me into a test drive on a 4-cyl with the Tech Package while they ran some numbers. I ended up loving it, but ultimately I had to walk out because it just wasn't in budget. As I was sitting in my car I got a knock from Angel saying he could work the numbers I requested and before I knew it I was driving away in the car I wanted at an amazing price. They wiggled some credit numbers and overpaid me for my trade-in to get me into the car I actually desired instead of the one they wanted to offload. The service department looks nice and everybody was friendly. I'd recommend Ferman Acura to prospective buyers. More
by Brant Rakoski
Employees Worked With
Andres Acevedo
June 09, 2017
THE place to buy a car! After purchasing 5 Acura vehicles from this dealership I can honestly say that this is the best car shopping experience. Ever. I drive to Ferman from After purchasing 5 Acura vehicles from this dealership I can honestly say that this is the best car shopping experience. Ever. I drive to Ferman from Lakeland because Ferman is just that good. More
by garciape
Employees Worked With
Andres Acevedo ,Austin Barrett,John Rebello
June 07, 2017
Finally! A Great Deal! An accident, which totaled our car and left us in need, caused us to begin a search for a replacement. We visited several dealers, and test drove num An accident, which totaled our car and left us in need, caused us to begin a search for a replacement. We visited several dealers, and test drove numerous new Honda and Acura models. However, we didn't find exactly what we needed to fully satisfy us both. Visiting Ferman Acura for the first time we were cordially greeted by Bill Knopke. He afforded us several test drives, described in understandable detail the intricacies of each vehicle. And, then with the assistance of Andres Acevedo (Acura Sales Manager), gave us an unbeatable offer on a new TLX. We couldn't be happier. Scott Douglas, in Finance, wrote up the agreement, and was very entertaining and personable. He gave us the best interest rate on our loan, and the LORD knows I've never signed so many forms. Afterwards, Bill took my wife and me out to our new Acura, and patiently reviewed the extensive options. He even "sync'd" up our cell phone for us. Great service. Great people. Thanks so much for your sincere care and guidance in acquiring our new TLX. The Dampiers More
by gonnaluvit
Employees Worked With
Andres Acevedo ,Bill Knopke
June 05, 2017
Excellent as always! In the two years I have owned my MDX, I've had it serviced there 3 or 4 times. Each time has been a fantastic experience. User-friendly, efficient, h In the two years I have owned my MDX, I've had it serviced there 3 or 4 times. Each time has been a fantastic experience. User-friendly, efficient, helpful & informative. More
by Suzanne L
Employees Worked With
Edgar (?sp?
June 04, 2017
Scheduled Service As usual I received outstanding service at Ferman Acura. I was met at the service by the the service rep and my car was finished in the time frame the As usual I received outstanding service at Ferman Acura. I was met at the service by the the service rep and my car was finished in the time frame the service advisor identified. More
by frank226
Employees Worked With
Michael Stevens
May 30, 2017
Great purchase experience. Quick and easy. When I arrived at the dealership, the car was waiting. The paperwork was mostly completed ahead of time and Andres Acevedo and Austin Barrett were gen When I arrived at the dealership, the car was waiting. The paperwork was mostly completed ahead of time and Andres Acevedo and Austin Barrett were genuinely interested in making the car buying experience painless.I would highly recommend working with them. More
by Acura RDX
Employees Worked With
Andres Acevedo ,Austin Barrett
May 30, 2017
Great dealership and people I arrived at the dealership 30 minutes before it closed, and Johnny and Ernest stayed with me for several hours during the purchase process. I'm enjoy I arrived at the dealership 30 minutes before it closed, and Johnny and Ernest stayed with me for several hours during the purchase process. I'm enjoying my RDX and would recommend this dealership to others. I spoke to Andres later on, and he was helpful as well. More
by Lauren Leblanc
Employees Worked With
Andres Acevedo
May 29, 2017
Maintenance Michale Stevens was fantastic. Very knowledgeable and helpful. He kept me updated through the entire process. I believe Acura could do better on thei Michale Stevens was fantastic. Very knowledgeable and helpful. He kept me updated through the entire process. I believe Acura could do better on their prices. More
by Melissa
Employees Worked With
Michael Stevens
