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Maus Acura of North Tampa
Tampa, FL
1,391 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,391 reviews
February 01, 2018
Great service all the time Everyone is courteous and professional, car was washed and returned clean. its easy to schedule an appointment. I would recommend Ferman Acura. thanks Everyone is courteous and professional, car was washed and returned clean. its easy to schedule an appointment. I would recommend Ferman Acura. thanks for all the years of great service! More
by turtle
Employees Worked With
Todd Schuler
February 01, 2018
Amazing Service Everyone in the service department at Ferman Acura was excellent! They are great people to work with and they took awesome care of my car. Everyone in the service department at Ferman Acura was excellent! They are great people to work with and they took awesome care of my car. More
by Victoria.C
Employees Worked With
Todd Schuler
January 29, 2018
Excellent Salesman Austin was very courteous, polite & knowledgeable in the entire sales transaction. The sales manager was also very pleasing to deal with. I give an Austin was very courteous, polite & knowledgeable in the entire sales transaction. The sales manager was also very pleasing to deal with. I give an A on both guys. More
by Kitcruz
Employees Worked With
Austin Barrett
January 28, 2018
Acquiring my new TLX was a pleasure! I owned a brand new TSX from Ferman Acura for over 9 years. So when it was time for a new car, I contacted a few Acura dealerships within the bay area I owned a brand new TSX from Ferman Acura for over 9 years. So when it was time for a new car, I contacted a few Acura dealerships within the bay area. Greg Mills and Jesse Dickinson went out of their way to answer all my questions at Ferman Acura. I inquired via the internet at first as just to get an idea on my trade and pricing. Gregory Mills contacted me and was very professional and pleasant. My intent to get a new car in the summer of 2018 was accelerated to November of 2017 because of the wonderful service Greg Mills provided. We agreed on a test drive over the weekend and before the end of the day, I was driving home in a brand new 2018 TLX with a very attractive payment. I never felt any pressure and the entire experience was even better than my previous one with Ferman Acura. This is my second brand new Acura from Ferman and I'm very pleased with my decision. Everyone at this dealership is friendly and happy to help. I would highly recommend seeing Greg Mills at Ferman Acura if you're interested in an Acura product! More
by Paul Medel Lee
Employees Worked With
Jesse Dickinson,Greg Mills,Gray Burtchaell
January 26, 2018
Excellent service There was a friendly and great customer service. Staff was very professional and curteous. Joseph took the time to listen to my concerns as a consumer There was a friendly and great customer service. Staff was very professional and curteous. Joseph took the time to listen to my concerns as a consumer from both my budget and life style prospective. More
by Raj16
Employees Worked With
Joseph Lyman
January 25, 2018
Amazing! From the moment i met with Joey it was positive vibes. Very good with explaining the cars and any questions i had really. Great person all around. Wel From the moment i met with Joey it was positive vibes. Very good with explaining the cars and any questions i had really. Great person all around. Well recommended. More
by Nikolai98
Employees Worked With
Joseph Lyman
January 25, 2018
Exceptional service! I had an outstanding experience working with Paul, Joe, and Gray at the Ferman Acura dealership. Everyone I interacted with was very friendly and know I had an outstanding experience working with Paul, Joe, and Gray at the Ferman Acura dealership. Everyone I interacted with was very friendly and knowledgeable. Every step of the process, from test driving, narrowing down my choices, finalizing the deal, and working through the paperwork was handled with professionalism and attentiveness. This is an exceptional team that I would happily do business with again. I'm now driving an Acura TLX and it's an incredible vehicle that puts a grin on my face every time I get behind the wheel! More
by Michael
Employees Worked With
Paul Castillo,Joe Matassini,Gray Burtchaell
January 25, 2018
Painless replacement of air bag The staff was cordial and informative, and the repair work was prompt and efficient, even though I requested some additional service work beyond the w The staff was cordial and informative, and the repair work was prompt and efficient, even though I requested some additional service work beyond the warranty replacement of the airbag...would highly recommend More
by Jayman
Employees Worked With
Todd Schuler
January 24, 2018
Great Experience at Ferman Acura! Very appreciate of this group at Ferman Acura. They were able to thoroughly help me through the process of leasing my first car. All questions were an Very appreciate of this group at Ferman Acura. They were able to thoroughly help me through the process of leasing my first car. All questions were answered promptly and they ensured that my experience was stress-free. They were courteous, professional and knowledgeable. Had a wonderful experience! More
by AAA18
Employees Worked With
Joseph Lyman ,Greg Mills,Gray Burtchaell
January 24, 2018
Elite Looking to trade in my car in a couple of months and salesman Joe Lyman I hope will still be there. Very easy guy to haggle with. Looking to trade in my car in a couple of months and salesman Joe Lyman I hope will still be there. Very easy guy to haggle with. More
by Lymans'
Employees Worked With
Joseph Lyman
