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Maus Acura of North Tampa
Tampa, FL
1,395 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,395 reviews
March 03, 2018
Customer service Paul was amazing helping my husband and I through the process of leasing my Acura MDX. He answered all of our questions which made this a pleasant exp Paul was amazing helping my husband and I through the process of leasing my Acura MDX. He answered all of our questions which made this a pleasant experience. More
by Delta9385
Employees Worked With
Paul Castillo
March 01, 2018
Oil and filter change; tire rotation Good quick service; courteous staff, was in and out in less than an 1 hour. Waiting lounge is nice and clean. Car wash is always a welcome touch Good quick service; courteous staff, was in and out in less than an 1 hour. Waiting lounge is nice and clean. Car wash is always a welcome touch More
by jh
Employees Worked With
Mike
February 28, 2018
Purchase of new RDX Linden was knowledgeable and we got right to the point to try to make it an efficient process. I wanted to change from an MDX to a RDX. Linden was knowledgeable and we got right to the point to try to make it an efficient process. I wanted to change from an MDX to a RDX. More
by tntaylor
Employees Worked With
Linden Mason,Gray Burtchaell
February 27, 2018
Excellent service The Service Was Good I Was Clearly Explained what the problem was and we the the price quoted was reasonable. The job was well done in am satisfied wi The Service Was Good I Was Clearly Explained what the problem was and we the the price quoted was reasonable. The job was well done in am satisfied with the performance after the service. More
by Siddam0b
Employees Worked With
Todd Schuler
February 19, 2018
Service maintenace Todd has been very polite and honest. Work done efficiently. I would recommend Todd and Ferman Acura. Have been there multiple times and not had any Todd has been very polite and honest. Work done efficiently. I would recommend Todd and Ferman Acura. Have been there multiple times and not had any complaints. More
by fmacura
Employees Worked With
Todd Schuler
February 15, 2018
Always great service. On time and get the job done correct the first time. On our 3 Ferman car👍 Bryan Anderson is why we bought our new RDX. On time and get the job done correct the first time. On our 3 Ferman car👍 Bryan Anderson is why we bought our new RDX. More
by Doty
Employees Worked With
Bryan Anderson
February 15, 2018
Service Just came in for a routine service. Service department was quick I was in and out within an hour. Watched television while I waited. Thank you Just came in for a routine service. Service department was quick I was in and out within an hour. Watched television while I waited. Thank you More
by Notsobland2002
Employees Worked With
Alan Steinberg,Todd Schuler
February 14, 2018
Customer Service Representative Robert Walker provided outstanding customer service and follow up. Could not be more satisfied. He answered my questions and provided comprehensive de Robert Walker provided outstanding customer service and follow up. Could not be more satisfied. He answered my questions and provided comprehensive details about the repairs required and accomplished. More
by JP
Employees Worked With
Todd Schuler
February 10, 2018
Fixed a weird issue The Acura service team helped figured out and fixed a weird engine issue with my Acura TL. Mike was quick with responding. Got my car back in a timel The Acura service team helped figured out and fixed a weird engine issue with my Acura TL. Mike was quick with responding. Got my car back in a timely manner. Thanks! More
by Nick
Employees Worked With
Michael Stevens
February 08, 2018
Very well done. Sales rep. Very knowledgeable of product. When he did not know, or was unsure, he knew who to go to, to get the correct answers. Sales rep. Very knowledgeable of product. When he did not know, or was unsure, he knew who to go to, to get the correct answers. More
by larrym1
Employees Worked With
Joe Matassini,Andres Acevedo
