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Maus Acura of North Tampa
Tampa, FL
1,395 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,395 reviews
March 16, 2018
Customer Service Driven Greg and Paul made the car purchasing experience easy and hassle free. There was no pressure to buy just assistance in making me aware of the options Greg and Paul made the car purchasing experience easy and hassle free. There was no pressure to buy just assistance in making me aware of the options available to me as a buyer and the different options available for the model I was purchasing. They made sure to go above and beyond to ensure my purchasing experience was a good one along with the Ernest in Finance. I will definitely refer anyone I know who is in the market to buy to the Team. More
by kand04
Employees Worked With
Paul Castillo,Greg Mills
March 16, 2018
Brake Job Expeditious service very friendly attitudes. The car was washed and vacuumed and looked great when I picked it up. Maybe a little better communication Expeditious service very friendly attitudes. The car was washed and vacuumed and looked great when I picked it up. Maybe a little better communication with vehicle updates. More
by sherola56
Employees Worked With
James in service dept
March 12, 2018
very customer focused all the contacts at the agency were friendly and pleasing.Greg was very professional in his followups. He did not bug us as other salesmen have. all the contacts at the agency were friendly and pleasing.Greg was very professional in his followups. He did not bug us as other salesmen have. More
by dburgess
Employees Worked With
Greg Mills
March 10, 2018
Oil change for my wife's MDX Excellent service, as always. Todd is very friendly, and he is very knowledgeable regarding service options for Acura vehicles, including our current Excellent service, as always. Todd is very friendly, and he is very knowledgeable regarding service options for Acura vehicles, including our current MDX. We appreciate him. More
by joe1117
Employees Worked With
Todd Schuler
March 10, 2018
Excellent I bring my car to this location all the time and every service advisor are very knowledgeable and helpful. Great job and keep up the great service. I bring my car to this location all the time and every service advisor are very knowledgeable and helpful. Great job and keep up the great service. More
by gam1200
Employees Worked With
Robert Walker
March 09, 2018
Oil Change Great experience! I really appreciated the car wash after my oil change, especially since the pollen is out of control! Just a simple touch, but great Great experience! I really appreciated the car wash after my oil change, especially since the pollen is out of control! Just a simple touch, but greatly appreciated :) More
by Monica
Employees Worked With
Todd Schuler
March 08, 2018
A Service Department that listens I brought my car in to address a concern and the service department took the time to listen to my explanation. After looking at my car, the service t I brought my car in to address a concern and the service department took the time to listen to my explanation. After looking at my car, the service tech even went with me on a test drive so that I could replicate the concern. Great service and follow through. More
by BES2013
Employees Worked With
Todd Schuler
March 03, 2018
Service The service I received was great and the staff was wonderful. My entire service visit took less than an hour. I was able to return to work The service I received was great and the staff was wonderful. My entire service visit took less than an hour. I was able to return to work More
by Glammom09
Employees Worked With
Michael
March 03, 2018
Good experience with the service Sine they forgot to reset the maintenance setting they even offered the free service next time which is good Robert helped me out with the service Sine they forgot to reset the maintenance setting they even offered the free service next time which is good Robert helped me out More
by Nvangapa
Employees Worked With
Robert
