Maus Acura of North Tampa

Thank you Brittney for your help and making the process quick and easy. It was great doing almost everything over my lunch break. quick and easy. It was great doing almost everything over my lunch break. More

Service is beyond Horrible… I took my 2009 Acura in for an oil change. Their “inspection” produced a repair estimate of $13,405 many of the recommendations requiring immediate attention. Almost all of the an oil change. Their “inspection” produced a repair estimate of $13,405 many of the recommendations requiring immediate attention. Almost all of the required fluid exchanges had already been done. I was told that my front struts were leaking and needed to be replaced ($1,787.14) The service manager showed an inconclusive picture to support the leak. I told him I had replaced them myself within the last 2 yrs. He seemed surprised when I told him to show me the leaks. I was told that my front lower control arms had cracked bushings and required immediate replacement at a cost of $4,570.47. Again, I requested that he show me as I had replaced them myself less than a year ago. When my car was put back on the lift, I was told that neither the front or rear struts were leaking, it was recommended due to the mileage. The bushings on the control arms were not cracked but possibly had small cuts on them. The bottom line is the technician and service manager made in my opinion, a blatant attempt to charge me for a slew of unnecessary work. So maybe my wiper blades could be replaced and yes, my hood struts were shot and would not hold up my hood. Since I keep a prop rod in my trunk, paying $408.36 was a ridiculous suggestion. After refusing all of their ludicrous recommendations, I paid for my oil change and left. About three hours later, I opened my trunk to put groceries in and was greeted by three LIVE MICE. I emptied the trunk and put two glue traps in over night. That next morning, I found FIVE mice in my trunk. I have owned the car for 14 yrs and have never had mice in my car nor have I ever had them in my house. Coincidence… not likely. In my opinion, the service department should not be allowed to be in business. They are completely dishonest and vindictive. This is just one of the reasons people hate car dealers. I will never take my car to MAUS Acura for any reason. Likewise I will take my new car business elsewhere. They are pathetic. They got a one star because I could not post a review without a rating. More

Fast and thoughtful car buying experience. Luis was able to answer all my questions and ensure the process was smooth. Luis was able to answer all my questions and ensure the process was smooth. More

The dealership felt welcoming, had a great selection of vehicles and the team felt honest and not too pushy vehicles and the team felt honest and not too pushy More

Had a great experience here. Will definitely tell a friend. Easy process and smooth transition Will definitely tell a friend. Easy process and smooth transition More

Don’t ever use them…deceitful, bring a lawyer because they are a double dealing back stabbing lemon law abusers..all over a defective key FOB…Talk about ignorant and self serving but in the end they are they are a double dealing back stabbing lemon law abusers..all over a defective key FOB…Talk about ignorant and self serving but in the end they are just used car salesman arn’t they. Buyer beware. More

Thanks to the Acura Team and my salesman Alex Fajardo and Crystal Enger. I felt welcomed and appreciated every time I walked into the dealership. Alex was honest, friendly and knowledgeable about the MDX. Crystal Enger. I felt welcomed and appreciated every time I walked into the dealership. Alex was honest, friendly and knowledgeable about the MDX. I appreciated the attentiveness to my requests and his many touchpoints while making an important decision. Hope he continues to check in as I learn more about the car every day. I had the same experience with Crystal. As a women,buyer, it was great to deal with a women who could assist me in choosing the right vehicle for me and share her knowledge. Thanks Crystal and Alex for making my car purchase a pleasant, friendly and compromising experience. More

Thank you to the MAUS FAMILY and to Alex Fajardo for their great customer service, thanks to Alex I have my new Acura ZDX I love it their great customer service, thanks to Alex I have my new Acura ZDX I love it More

Oustanding professionals all. I was pleasantly surprised to find Maus Acura through my credit union. So glad I did, my purchase went smoothly. Brittany and Lee were exceptional I was pleasantly surprised to find Maus Acura through my credit union. So glad I did, my purchase went smoothly. Brittany and Lee were exceptional to work with. I highly recommend this dealership for sales - no pressure, great service and I got the exact vehicle I wanted at an excellent price. Really happy to be introduced to this business, I hope future service is as smooth as the sales process. Many thanks to a great staff. More

Albert and Nathan were amazing! No pressure and they both went out of their way to ensure I was happy throughout the process. No pressure and they both went out of their way to ensure I was happy throughout the process. More