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698 Reviews of Matthews Nissan - Service Center
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January 11, 2019
Good customer service There are dealers closer to my home, but I like the people who service my car here. My service agent, Tonya, is always friendly. She answers my ques There are dealers closer to my home, but I like the people who service my car here. My service agent, Tonya, is always friendly. She answers my questions and is never pushy. The service has been quick but not done hasty. I appreciate the work they do and will continue servicing my car here. More
by Mbakker
Verified CustomerEmployees Worked With
Tonya Sitkowski, Liston Walters, Valerie Jochum
Helpful January 08, 2019
Serafini Nissan Service Department Waited for NYS inspection. Comfortable waiting area with Wi-Fi and coffee. Service completed in a timely fashion. Tonya was very efficient in signing Waited for NYS inspection. Comfortable waiting area with Wi-Fi and coffee. Service completed in a timely fashion. Tonya was very efficient in signing me in for my appointment. More
by FSARACENO49
Employees Worked With
Tonya Sitkowski
January 07, 2019
Oil Change Service is always professional and timely. Also, being able to schedule on line is beneficial. Only comment not positive is, no car wash was offered. Service is always professional and timely. Also, being able to schedule on line is beneficial. Only comment not positive is, no car wash was offered. More
by WYI2
Employees Worked With
Joe Johnson
January 05, 2019
Quick and easy Always a quick and good experience. The service staff is very helpful and nice to deal with. Would recommend to anyone who asks for my opinion. Always a quick and good experience. The service staff is very helpful and nice to deal with. Would recommend to anyone who asks for my opinion. More
by FS109
Employees Worked With
Joe Johnson
January 04, 2019
A Great Experience I used to dread taking my car in for service. That was before I bought my Rogue at Serafini Nissan. As a woman, it's important for me to be treated w I used to dread taking my car in for service. That was before I bought my Rogue at Serafini Nissan. As a woman, it's important for me to be treated with the same kind of professionalism and courtesy as a man would receive. I feel that all the time at Serafini. All the staff, technicians, greeters, etc. are friendly and welcoming. Additionally the waiting room is pleasant, with free wifi, coffee, water, and treats. I opt to wait for my vehicle most of the time, and I get a lot of my correspondence and/or reading caught up. Thanks to all! Jude Travlos More
by JATRAVLOS
Employees Worked With
Joe Johnson
January 02, 2019
Very friendly staff. They treat you with respect as soon as you walk in the door. Staff is friendly and professional and the service is excellent. Tonya was knowledgeable They treat you with respect as soon as you walk in the door. Staff is friendly and professional and the service is excellent. Tonya was knowledgeable and friendly. More
by STANS2SON
Employees Worked With
Tonya
January 01, 2019
Great service Always pleasant- explain results to you - I trust them I have purchased cars from them for almost thirty years I’ve never had a problem- always have Always pleasant- explain results to you - I trust them I have purchased cars from them for almost thirty years I’ve never had a problem- always have service done there More
by NDINABURG
December 31, 2018
Excellent service dept 5 stars Top notch service Thank you from the moment I arrived and until I picked up my vehicle. Andrea always accommodating making it convienent for service Top notch service Thank you from the moment I arrived and until I picked up my vehicle. Andrea always accommodating making it convienent for service More
by rdubrava
Employees Worked With
Other Employees :
Andrea barrett, Mike VanBrunt, Danny Phelps, Dennis Harding
December 31, 2018
Great service and friendly people Great people there and very helpful and willing to work with you. Go the extra mile to make you happy. Warm and friendly all around Great people there and very helpful and willing to work with you. Go the extra mile to make you happy. Warm and friendly all around More
by EKALAF79
Employees Worked With
Joe Johnson , Valerie Jochum, Dennis Harding
December 28, 2018
Very pleased The reason for the 5-star was due to the ease that the fit the service into my schedule. I only had a short window to fit it in and they worked with m The reason for the 5-star was due to the ease that the fit the service into my schedule. I only had a short window to fit it in and they worked with me. Joe Johnson was a big help! More
by BMATUSZA
Employees Worked With
Joe Johnson
