Matthews Nissan - Service Center

Not impressed First visit ever after buying a Volvo. Seems like the service reps are in a hurry and just don't pay any special attention. My one brand new tire th First visit ever after buying a Volvo. Seems like the service reps are in a hurry and just don't pay any special attention. My one brand new tire that I bought from a local shop was wearing and they ofefred no reason why nor did they look to see if something is wrong. Have to take it to my tire shop... Service waiting area is old and outdated. I would think someone would be sales orientated to build brand loyalty to the dealership and be thankful I was there. That did not happen More

Replacement of cabin air filter Quick service, walk-in with no prior appointment. Always have had excellent Volvo service. Will return again for any service need in the future. Se Quick service, walk-in with no prior appointment. Always have had excellent Volvo service. Will return again for any service need in the future. Service reputation was one reason for buying my Volvo. More

Very Pleasant Very pleasant experience. The service is very quick. They explain everything to me, and take the time should I have any questions. They are never p Very pleasant experience. The service is very quick. They explain everything to me, and take the time should I have any questions. They are never pushy. Would recommend definitely. More

new bracket installed at body shop -wonderful The body shop did it right the first time, with no problem, at the exact price of quote, and was done in a timely manner. Awesome. The body shop did it right the first time, with no problem, at the exact price of quote, and was done in a timely manner. Awesome. More

Very accommodating and attentive I've consistently had great service and prompt attention. We live in Florida but spend considerable time in the area. I've always felt like I was trea I've consistently had great service and prompt attention. We live in Florida but spend considerable time in the area. I've always felt like I was treated as if I had bought my vehicle from them. More

Service work done promptly and right Very responsive service team ; discussed additional work, price etc. prior to performing it. Work completed timely . All questions answered , and rece Very responsive service team ; discussed additional work, price etc. prior to performing it. Work completed timely . All questions answered , and received prompt call back from service department when trying to reach them. More

Great service getting me in quickly for new tires I needed to replace my tires before a bad winter storm and they got me scheduled within 48 hours and did the 20K service at the same time. Great Job! I needed to replace my tires before a bad winter storm and they got me scheduled within 48 hours and did the 20K service at the same time. Great Job! Thanks Andrea and Joe J. More

Friendly, prompt service Quick, friendly service. Didn’t feel pressure to buy extras. Clean waiting room with coffee and cookies. It’s my third Rogue from Serafini- happy cu Quick, friendly service. Didn’t feel pressure to buy extras. Clean waiting room with coffee and cookies. It’s my third Rogue from Serafini- happy customer! More

oil Change and air filter Good waiting room. Friendly helpful staff. Had to drop off vehicle this time but it was ready for pick up at time asked. Waited a little for cashier b Good waiting room. Friendly helpful staff. Had to drop off vehicle this time but it was ready for pick up at time asked. Waited a little for cashier but not bad. It was washed this time too, that makes my day. I was disappointed it was not easy to get it in fast as far as appointment availability More

Oil change and warranty work Another great service experience at Serafini. They truly excel in providing outstanding customer service. The entire service team deserves 5 stars, an Another great service experience at Serafini. They truly excel in providing outstanding customer service. The entire service team deserves 5 stars, and Andrea, the Service Manager, is the best around. More