Matthews Nissan - Service Center

Professional and informative. Andrea Barrett, the Service Manager, professionally detailed the maintenance scheduled and brought to my attention that my tires needed replacement on Andrea Barrett, the Service Manager, professionally detailed the maintenance scheduled and brought to my attention that my tires needed replacement once the car was being serviced. She was very helpful in matching the correct tires to my car. More

Routine maintenance and inspection The service staff is always professional and friendly! The service was prompt, they always explain all the charges, and prices are reasonable. I would The service staff is always professional and friendly! The service was prompt, they always explain all the charges, and prices are reasonable. I wouldn’t take my Volvo anywhere else!! More

Reliability I have over 150,000 miles on my car and I can always count on their service team to keep my car in good working order. Pricing is fair and I never le I have over 150,000 miles on my car and I can always count on their service team to keep my car in good working order. Pricing is fair and I never leave unsatisfied More

Very helpful service manager. Andrea Barrett was very professional and helpful in getting service for our Volvo, the extent to which we will consider purchasing our next car there. Andrea Barrett was very professional and helpful in getting service for our Volvo, the extent to which we will consider purchasing our next car there. She is a definite asset to the dealership. More

Replace rear tail light. The Service Dept. reviewed my damage , then ordered the part and it arrived quickly and repair was completed in less than 2 hours, fabulous service. The Service Dept. reviewed my damage , then ordered the part and it arrived quickly and repair was completed in less than 2 hours, fabulous service. More

I received prompt and courteous service. I had an appointment for a NYS inspection. The service was prompt and courteuos. The service staff are very friendly and explain things thoroughly. Wa I had an appointment for a NYS inspection. The service was prompt and courteuos. The service staff are very friendly and explain things thoroughly. Waiting room with coffee and cookies is comfortable. More

I am always treated as if I am British Royalty Serafini Nissan Volvo not only has highly skilled mechanics, but their staff always treats me as if I am a member of the British Royal family. They ma Serafini Nissan Volvo not only has highly skilled mechanics, but their staff always treats me as if I am a member of the British Royal family. They make my life easy, in a world that demands more and more from me every time I turn around. Each time I take my car in, they refill the windshield wiper fluid, adjust the air in my tires and wash my car. Yes, these are little tasks, but I welcome the respect I feel when they shorten my endless "to do" list. The mechanics are seemingly meticulous. When one tire was losing air at a fearful rate and I thought I was going to have to replace some tires, the mechanic found a piece of grit stuck in the air valve of the tire which caused slow air leakage, removed it, and saved me from having to get new tires. Another business may not have found the problem, and would have happily sold me 2 new tires. They are competent, respectful, helpful, and go the extra mile to make servicing your car painless. More

290,000 on my Pathfinder I would like to say that I have NEVER been disappointed with the service from the entire service crew at Serafini. Everyone from the manager down to t I would like to say that I have NEVER been disappointed with the service from the entire service crew at Serafini. Everyone from the manager down to the gentleman that washes my vehicle are courteous, helpful, and knowledgeable. I would, however, like to know why the people I deal with every time I come in are not listed below to select. I believe your service department is "top notch", and should be recognized!! More

A friendly environment eager to help their customers. The staff at Serafini Nissan are a very friendly group. When I was getting ready to turn my Murano as my lease was expiring, a few instances took pl The staff at Serafini Nissan are a very friendly group. When I was getting ready to turn my Murano as my lease was expiring, a few instances took place and they literally bent over backward to help me resolve them in time. If I ever find myself looking for another lease, I will definitely look to Sarafini Nissan and recommend them highly. More