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Matthews Nissan - Service Center

Vestal, NY

4.9
700 Reviews

700 Reviews of Matthews Nissan - Service Center

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February 04, 2019

Great experience Great service as usual getting my Volvo fixed. Tonya was excellent and very conscientious, As usual it cost more than what I planned for repairs, but More

by GR8FULJIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya
February 04, 2019

Had my Rogue for an oil change Andrea heard a noise as I was driving in, turned out to be a stone in my right brake. They took out the stone and finished up the oil change and inspe More

by SC00BY16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Jochum
January 31, 2019

Great service I had rear brakes put on my car and it only took one hour. I was pleased with the service provided. Thank you, Francine Grassi More

by FRANCINEGRASSI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya
January 31, 2019

inspection, oil change, exhaut system repair As usual everything was taken care of in a timely manner. Was initially told exhaust repair would be about $350, but was over $700. Coffee in waiting More

by CURLIERINGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My husband brought the car for me so I do not know who he worked with in service department
January 30, 2019

Had my car serviced Oil change and tire rotation. This was quick and easy. I dropped it off, went to lunch and it was done when I came back. More

by HTERBOSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Johnson
January 29, 2019

Great people. And service was excellent My car went in for service on time per my appt. called as soon as it was done. Work done on car was everything I would expect plus more More

by blandingdave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisors. Tonya. And gene
January 29, 2019

First service All good. Tonya does a great job- very efficient Appreciated the loaner car as well But did Not appreciate having to pay for tire rotation. Come More

by DPD7
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya
January 29, 2019

Pleasant Experience I have been using Serafini Nissan service for the past decade. The service is always prompt, efficient and courteous. The scheduling, repair work, m More

by JBABCOCK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
January 27, 2019

Outstanding, as always Took our Rogue in for an oil change. Arrived early - and they were able to start early! The waiting area is pleasant and the work was completed prom More

by MISSPENNYBETH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure of service technicians names
January 25, 2019

Efficient I had to wait for an appointment for bodywork. But, they had my car ready in a few days after being quoted a repair time up to two weeks. More

by PHV1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know names.
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