Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
713 Reviews of Matthews Nissan - Service Center
Sort by
February 26, 2019
Excellent experience I explained to Gene (service advisor) that I am a do it yourself kinda guy. That I break out in a rash at the thought of taking my car to a dealer. I explained to Gene (service advisor) that I am a do it yourself kinda guy. That I break out in a rash at the thought of taking my car to a dealer. But, in this computerized world, you can't always fix it yourself. Gene assured me the process would be painless, done properly, and priced fairly. He delivered on his promise. Thanks! More
by DANFADDEN
Verified CustomerEmployees Worked With
Gene, Joe
February 26, 2019
Loved the service manager She was very professional and helped me tremendously and I made an appointment for a recall on my 2026 Nissan Altima I will be back next Tuesday She was very professional and helped me tremendously and I made an appointment for a recall on my 2026 Nissan Altima I will be back next Tuesday More
by INDIANS32
Employees Worked With
Your service manager a female and very nice
February 26, 2019
Awesome Service Our last 6 vehicles have come from the Serafini Nissan Dealership. The service center is excellent, efficient, convenient and very professional. You Our last 6 vehicles have come from the Serafini Nissan Dealership. The service center is excellent, efficient, convenient and very professional. You feel like they have only your best interests at heart. I love the service reminders and timely manner in making an appointment. I would highly recommend Serafini Service Department (and sales department). More
by TGORDON5
Employees Worked With
Other Employees :
Jean Pittarelli, Andrew Delcano, Andrea Barrett, Joe Johnson, Nick Rhinevault, Joe Konecny, Valerie Jochum, Dennis Harding
February 23, 2019
Nissan was great! They always answer any questions you have! Nissan service center does a great job. They answer any questions that you have! They go the extra mile. Really do a great job! I recommend them to an Nissan service center does a great job. They answer any questions that you have! They go the extra mile. Really do a great job! I recommend them to anybody. More
by TAYLOR.HUMPHREYS89
February 21, 2019
GREAT SERVICE The service department is great.From Andrea to tonya they are very informing.Tonya is one of the best service reps ive ever worked with. The service department is great.From Andrea to tonya they are very informing.Tonya is one of the best service reps ive ever worked with. More
by vIRGIL
February 20, 2019
VERY FRIENDLY AND PROFESSIONABLE THANK YOU ...AND GREAT SERVICE TIME SPENT ON INSPECTION OF VEHICLE AND INSTALLED NEW FRONT BRAKES AN ROTORS ON MY HONDA WAS DONE IN REASONABLE OF TIM THANK YOU ...AND GREAT SERVICE TIME SPENT ON INSPECTION OF VEHICLE AND INSTALLED NEW FRONT BRAKES AN ROTORS ON MY HONDA WAS DONE IN REASONABLE OF TIME More
by Charlie
Employees Worked With
JOE IN SERVICE DEPT.
February 20, 2019
AMAZING! The Serafini service center went above and beyond any expectations... AS USUAL! Joe was extremely helpful. I drive over an hour for their service de The Serafini service center went above and beyond any expectations... AS USUAL! Joe was extremely helpful. I drive over an hour for their service department. They even gave me a ride to shop while my car was being serviced!! More
by RANDIAPPLEY
Employees Worked With
Joe from service! And I believe the man who gave me a lift was Jerry!! Also a very nice man!!
February 20, 2019
friendly ,helpful, thoughtful always find staff friendly, helpful, ready to give the best advice and conscious of cost keep scdehule on time..check items beyond initial items list always find staff friendly, helpful, ready to give the best advice and conscious of cost keep scdehule on time..check items beyond initial items listed.quality parts are used More
by dgbrownckd
Employees Worked With
joe johnson, Jordan Schultze
February 20, 2019
Awesome service! Greeted with a smile. I was really listened to when I described the noise I had heard. I was updated with the progress throughout my wait. Oil chan Greeted with a smile. I was really listened to when I described the noise I had heard. I was updated with the progress throughout my wait. Oil change reasonably priced. Will return again. More
by CSPRING0
Employees Worked With
Gene
February 16, 2019
From start to finish the service was excellent. The body work was repaired as promised on time and the completed work looked as good as new. I would highly recommend Serafini Body Shop. The body work was repaired as promised on time and the completed work looked as good as new. I would highly recommend Serafini Body Shop. More
by trhodes4303
Employees Worked With
Dave Gould, Neil Rhinevault.
