Matthews Nissan - Service Center

Excellent, trusted service Service department is outstanding. Service manager and service advisors do a great job. They are truthful and keep you informed throughout the servic Service department is outstanding. Service manager and service advisors do a great job. They are truthful and keep you informed throughout the service experience. Prices are “fair market price” and sometime discount coupons are available. Work done correctly the first time. More

Excellent service Center I needed an oil change, tire rotation and a NYState Inspection. I arrived at the service center at 9:00am WITHOUT an appointment. They took me righ I needed an oil change, tire rotation and a NYState Inspection. I arrived at the service center at 9:00am WITHOUT an appointment. They took me right in at the Express Service Office. My car was ready in an hour and one half. More

Have the best service advisor. I have the best service advisor,Tonya, she is courteous, knowledgeable, and great to work with on servicing my car. Would highly recommend her to anyo I have the best service advisor,Tonya, she is courteous, knowledgeable, and great to work with on servicing my car. Would highly recommend her to anyone seeking a great service rep. there. More

Good friendly Service I had an inspection done I mentioned that the brake system would engage whenever I came to the underpass on my street they also changed the ABS and pr I had an inspection done I mentioned that the brake system would engage whenever I came to the underpass on my street they also changed the ABS and provide a complimentary car wash More

Service I am from canada and was on a trip to USA when our car broke down . I had a bit of a problem with the warranty explanation from different Nissan deal I am from canada and was on a trip to USA when our car broke down . I had a bit of a problem with the warranty explanation from different Nissan dealers that I had called that day because of the mileage in Kilometers and miles .. You guys got things done and the warranty covered all costs .. Thank you for the great service and especially the lady service adviser who helped us . I haven't picked up car yet . We will pick it up on saturday march 9 2019 More

Always there to help When I have a problem with my vehicle or questions, Serafini is always there to help me and get my vehicle right in. Very friendly When I have a problem with my vehicle or questions, Serafini is always there to help me and get my vehicle right in. Very friendly More

Always Amazing Service Made an appointment to have my tire looked at after it was losing air. They found a bolt was lodged in the tire. The fixed the tire in less than 30 Made an appointment to have my tire looked at after it was losing air. They found a bolt was lodged in the tire. The fixed the tire in less than 30 minutes and at no charge! Everyone in the Service department was so understanding and friendly. They are simply the BEST! More

Normal Serafini Service I've never had a bad experience with Serafini and I've been dealing with them for 38 + years. You're treated with respect even when it's only to satis I've never had a bad experience with Serafini and I've been dealing with them for 38 + years. You're treated with respect even when it's only to satisfy a recall item. Personable and professional service. More

Very accommodating. Worked with me to solve problem and repair vehicle at a time convenient for me. Finished when said it would be and provided timely phone calls to kee Worked with me to solve problem and repair vehicle at a time convenient for me. Finished when said it would be and provided timely phone calls to keep me aware of progress. More

Serafini Great service. Place was organized and clean. Price is definitely reasonable. Customer service was excellent. Everyone was very professional and court Great service. Place was organized and clean. Price is definitely reasonable. Customer service was excellent. Everyone was very professional and courteous. I will continue to use them More