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Matthews Nissan - Service Center

Vestal, NY

4.8
713 Reviews

713 Reviews of Matthews Nissan - Service Center

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May 03, 2019

Good Service and Courteous Personnel Personnel at Sarafini are almost always so helpful and take their time explaining any work done. They notify me of any problem or extra work needed b More

by NWHITEBIRD45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson and Ron (technician)
May 01, 2019

tony very knowledgeable of volvo I hope they will continue to work on volvos they have very good mechanics. tony is very friendly person, he always says hello. the service people More

by PTELEP
Customer Service
Recommend Dealer
Yes
Employees Worked With
Valerie Jochum
April 30, 2019

The people at Sarifini are always fantastic to work with. When i schedule an appointment with the service desk they try very hard to meet my schedule and get my car in and out without a lot of waisted time. T More

by john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson and Andrea Barrett go above and beyond personalized service
April 29, 2019

Best Service Serafini Nissan Volvo has provided me honest and friendly service for years! The service manager is the reason for the dealers customer satisfaction a More

by Lexus#2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea & Joe in Service
April 29, 2019

Great and efficient service It only took an hour for oil change and tire rotation. Cookies and coffee were good. It was great to have newspaper available while waiting. More

by KAT_M_ROOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Piterelli and Joe Konecny, Jordan Schultze
April 25, 2019

40K & oil change Gene, Andrea & staff took great care of my Volvo. Called me with options for issues they found and had the car ready right when they said it would be More

by VT Volvo owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene & Andrea
April 25, 2019

Quickly diagnosed and repaired front end noise Had front end noise that I thought might be failed CV joint. Serafini quickly diagnosed it as build-up of rust in front brake, cleaned it and didn't More

by RJONES20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
April 25, 2019

Best service- personal attention! I can’t say enough about the service Dept at Serafini Volvo. Andrea has a great team and they always give me such great personal attention. Gene is a More

by GVANGORDER58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett, Gene Pittarelli
April 23, 2019

Andrea was great. I had an issue with my Altima that was unable to be diagnosed in 2 previous visits but Andrea went the extra step to have the head mechanic drive my c More

by Altimaowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea and mark.
April 22, 2019

Great service and quick work This place is good. I have been here to do the service for 5 years already. Great work. Friendly and very useful suggestion. Reasonable price o More

by YZHONG17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Phelps
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