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Matthews Nissan - Service Center

Vestal, NY

4.8
713 Reviews

713 Reviews of Matthews Nissan - Service Center

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May 13, 2019

Service My Voplvo From scheduling to picking up my car this team works like a well oiled machine. They take pride in customer care and give top notch service to your ve More

by rdubrava
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett , Gene Pitterelli, Tonya Sitkowski and Mark Kukidis
May 13, 2019

Great experience. Very helpful. Always a pleasant experience. Very friendly, professional, and helpful staff members. Good service and quick turnaround. They can usually fit us in la More

by CHANECKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Padbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Phelps
May 12, 2019

Great service in every detail. I think Tonya sitowski and andrea are the best service Techs in the area.I would recommend this dealership to anyone.Never go ant place else as long More

by vIRGIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski Andrea Best service reps ever.
May 10, 2019

Routine oil change & tire rotation tryIng to make to buy a new tire which was not needed, is cheating, not a good business ethics & Price is high f simple routine too More

by AMEASDAY
Recommend Dealer
No
Employees Worked With
Tanya (?)
May 09, 2019

Good Experience Drop off was prompt. Tonya our advisor, greeted me by name was very friendly and helpful. Explained what services were needed at this point. During th More

by JKNUDSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya
May 09, 2019

great service very positive experience from the time of arrival to leaving. Work done in a very timely manner.We were kept up to date on time required to complete t More

by BEH2351
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Phelps
May 08, 2019

oil change / tire rotation Got me right in, all completed in a very timely manner. Andrea and Gene were great. Gene showed me the old airfilter and explained why a new one was More

by JOHNBIRCHALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett and Gene , Dennis Harding
May 05, 2019

A great experience Prompt, Courteous Service,making you feel welcome. They never try to sell you unnecessary repairs. They always let you know repairs that will need t More

by TMAUS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Pittarelli
May 05, 2019

Gene Goes above and beyond Can't say enough about how well my issue was addressed by Mr. Pitterelli. It was not an easy issue to address but he went the extra mile to solve a d More

by KenS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Pitterelli
May 04, 2019

First visit. Our first visit to the service dept. We were there for a blown bulb. We were in and out quickly. Tonya was very helpful and courteous as were all the More

by SMITHNL53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya, James iacovelli
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