Matthews Nissan - Service Center

Great customer care Had to have some recall work done and State inspection. Due to time constraints, Andrea worked with me and got me in promptly! I did not have to miss Had to have some recall work done and State inspection. Due to time constraints, Andrea worked with me and got me in promptly! I did not have to miss work to get my vehicle serviced! More

Had to change day of service. Tonya Sitkowski in service was able to switch my appointment from a Wed.to a Tues. after I ended up forgetting I had stuff to do on Wed. Took my Pathf Tonya Sitkowski in service was able to switch my appointment from a Wed.to a Tues. after I ended up forgetting I had stuff to do on Wed. Took my Pathfinder in for service and tire rotation if possible because I knew my tires were worn down a lot. I happened to take my spare tires in case the original tires were worn down to much to rotate. Also found out my wipers were worn out and tearing which Tonya got a hold of me to let me know to either replace there or do it myself later. I chose to let the service dept. deal with the wipers. So I had to have my tires replaced and wipers done and service. Also had a recall part that had to be ordered since it was not available yet. Very happy getting work done at Awesome Dealer and Service Dept. More

Gene and Tommy and the team working on my repairs are outstanding! I dropped off my Rogue in the morning and enjoyed a round trip ride hosted by Tommy who was both reliable and so entertaining! And wra outstanding! I dropped off my Rogue in the morning and enjoyed a round trip ride hosted by Tommy who was both reliable and so entertaining! And wrapped up with a call from Gene explaining the work needed and my options that I then approved and had my car all ready before the end of my work day so I could pay and pick it up on my way home. The price was fair. The work was thorough and they even had my car washed by the time I picked it up! I love that as I don’t really have time to hit up the car wash all that regularly. Thanks for being such a trustworthy dealership and service team! More

Excellant service person! Gene is the only person I will deal with there. Also courtesy and knows the business. When he retires I will probably be going elsewhere. Gene is the only person I will deal with there. Also courtesy and knows the business. When he retires I will probably be going elsewhere. More

Great Responsive Service Service Mgr and Service Agent both were great ... communication was wonderful and very responsive, did work quickly and without any problems on a majo Service Mgr and Service Agent both were great ... communication was wonderful and very responsive, did work quickly and without any problems on a major transmission emergency service call. More

Truck inspection & service I had the truck in for yearly inspection and also oil change service. Joe Johnson was my contact, he was very courteous and professional. Everything w I had the truck in for yearly inspection and also oil change service. Joe Johnson was my contact, he was very courteous and professional. Everything was completed in a timely manner. Good Job! More

Scheduled Maintenance Phone appointment made ,car taken in for service ,service completed and explained.Comfortable waiting area and personable staff. Daughter recently bou Phone appointment made ,car taken in for service ,service completed and explained.Comfortable waiting area and personable staff. Daughter recently bought car here so we know she will also get good service. More

Stress free when I bring my car in for service. Just had a recall done with no hassles. Bought my tires here and they rotate when needed. Thank you a recall done with no hassles. Bought my tires here and they rotate when needed. Thank you More

Great service and helpful employees I like how I was greeted. Plus afterward how everything was explained. It was nice to have the car looked over and the manager took the time to expla I like how I was greeted. Plus afterward how everything was explained. It was nice to have the car looked over and the manager took the time to explain what all the numbers mean on the invoice. Also, it is nice to know that the service department is on the alert about recalls and make sure the owner of the car has done the recall. I did not even know I had a recall till I received a nice email from the Matthews Service Department. Thank you. More

Ease of getting my serviced The service is top notched. Have never had a problem getting my vehicles serviced promptly. The work is done as specified and at a reasonable cost. The service is top notched. Have never had a problem getting my vehicles serviced promptly. The work is done as specified and at a reasonable cost. More