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Matthews Nissan - Service Center

Vestal, NY

4.8
713 Reviews

713 Reviews of Matthews Nissan - Service Center

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February 15, 2020

Phenomenal service. Got my car from an out of state dealer (they sold it with a bad clock spring) but Matthews contacted them, figured out my warranty situation, and had the problem fixed along with a More

by Ukiz400
Recommend Dealer
Yes
Employees Worked With
Gene
February 14, 2020

Much appreciated Folks were very cordial, helpful, and with integrity by alerting me with a serious problem I didn't know I had and offering to correct it at great exp More

by PTWANCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski and Andrea Barrett
February 13, 2020

One of the best service center in Binghamton. The service and the service employees are the best in the Binghamton area. I've taken my car to this dealership for years and have never been disappoi More

by ALPINEGRIF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Konecny - Service
February 11, 2020

Great service I dealt with Tonya S. in the service department and she was very efficient and pleasant to work with. The work was done quickly and done right. Very p More

by COLER2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
February 11, 2020

Joe Johnson makes each service visit a positive one. His attention to detail and excellent customer relations is appreciated. Joe is the reason I keep returning to Matthews Nissan! More

by MCARBONI513
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
February 07, 2020

Mathew’s auto performed warranty and routine maintenance service with professionalism and care my truck and I deserved. They noticed things I didn’t and made the right recommendations at a reasonable price. More

by SHAWR1010
Recommend Dealer
Yes
Employees Worked With
Gene
February 05, 2020

Gene was very helpful. Got my car right in got what I needed to get done. And got me me on my way .Great service. More

by LK.FISHING
Recommend Dealer
Yes
Employees Worked With
Gene
February 05, 2020

went beyond the call for service I did not realize that I had 2 oil changes due on each of my 2 leased vehicles. I thought I had only one. The service advisor did them both. Als More

by THUNDERKID44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John johnson-service advisor, Jordan Schultze
February 05, 2020

great customer service quality service department. My service advisor Gene P. went above and beyond to make this a pleasant experience .I received a followup email also the More

by RBENKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Jochum, Mike VanBrunt
February 04, 2020

The people are nice, they keep you informed. My car went in on time and came back clean in a reasonable amount of time. The waiting room and restroom are clean and pleasant. They also had snacks, drinks and More

by SANDRAWARNER
Recommend Dealer
Yes
Employees Worked With
Gene
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