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Matthews Nissan

Vestal, NY

4.7
1,344 Reviews

3101 Vestal Pkwy E

Vestal, NY

13850

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1,344 Reviews of Matthews Nissan

January 26, 2026

I scheduled and brought my Rogue to the service department for a RECALL NOTICE. I waited in the customer lounge and it was completed in about an hour. More

by JAHNAY24
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Taft
Jan 30, 2026 -

Matthews Nissan responded

Hi- We’re happy to hear you had a positive service experience. We appreciate your business and feedback.

January 26, 2026

Everything went smoothly, no issues. The items I brought the car in for were addressed. Thank you! More

by michelle.eldred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Starner
Jan 30, 2026 -

Matthews Nissan responded

Hi Michelle- Thank you for leaving us a review—it truly helps our team.

January 21, 2026

Everything was great! They kept me updated on everything, and informed me of all the services they also have to offer! More

by marukuna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett, Matt Taft
Jan 22, 2026 -

Matthews Nissan responded

Hi- We’re happy to hear you had a positive service experience. We appreciate your business and feedback.

January 16, 2026

I wasn't happy at all the way this recall went and the way it was dealt with, I made 3 trips to your dealership which is approx. 20 miles one way , your rep. Matt said that the recall on his comp. Was dif More

by frankhaus1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Taft
Jan 20, 2026 -

Matthews Nissan responded

Hi Frank- We regret that the service costs did not meet your expectations. Your feedback is valuable and will be shared with our team in an effort to provide a better future experience. We have forwarded this along to our management team in hopes of reaching a solution.

January 16, 2026

Have been leasing from this dealership for over 25 years. Great experience every time. Justin Blunt is wonderful to work with. More

by crozek19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Erle, Shawn Sprague, Justin Blunt
Jan 19, 2026 -

Matthews Nissan responded

Hi- Thank you for taking the time to leave us such a great review! We’re thrilled to hear you had a positive experience with Justin. Happy driving!

January 13, 2026

Sales executive Deveontte is very cooperative and nice person. Always answer my phone call. Nice staff More

by Israr_fast
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett, Davonte Thompson
Jan 16, 2026 -

Matthews Nissan responded

Hi- We’re glad Davonte could help you find the perfect vehicle. Thanks again for choosing Matthews Auto!

January 12, 2026

Took us right in for our warranty work and completely in less than 1/2 the time we thought. We are always treated respectfully and as if we matter. Very pleased. More

by monahan0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Sprague, Andrea Barrett, Matt Taft, Kurt Starner
Jan 13, 2026 -

Matthews Nissan responded

Hi- It’s our goal to make every visit a great one and we're happy to hear our Team delivered!

January 09, 2026

My 2016 Nissan Titan XD Platinum Reserve was totaled by my insurance for bad diesel. I miss that truck so deeply. I will miss my interactions with Andrea Barrett very much as she and the diesel mechanic More

by jmajernik1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
Jan 12, 2026 -

Matthews Nissan responded

Hi Joe- Thank you for choosing Matthews Nissan—we’re always here to help!

January 05, 2026

I lease my Rogue with Matthews because of the Service Department. Very professional and personable. The waiting room is very pleasant and well stocked with treats and beverages. More

by JAHNAY24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Starner
Jan 06, 2026 -

Matthews Nissan responded

Hi- It’s our goal to make every visit a great one, and we're happy to hear our Team delivered! Have a great day!

December 24, 2025

From start to finish the process was amazing, professional and everyone made everything so easy. Matt hand. J. Blunt were professional and helped me find the perfect truck . More

by dmpetersen44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Erle, Matt Parsons, Justin Blunt
Dec 29, 2025 -

Matthews Nissan responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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