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Matthews Nissan
Vestal, NY
1,185 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,185 reviews
February 04, 2019
quick, friendly service I went in (without an appointment) for a problem with my Rogue not recognizing a fob. Diagnosed and fixed in a few minutes. Even though they service c I went in (without an appointment) for a problem with my Rogue not recognizing a fob. Diagnosed and fixed in a few minutes. Even though they service center was busy they were concerned about my minor problem. More
by officerbill
Verified CustomerEmployees Worked With
service rep Joe
February 04, 2019
Great Customer service Matt went above and beyond to help me with my purchase. He made the process less stressful for me, during a pretty stressful time. He made sure I had Matt went above and beyond to help me with my purchase. He made the process less stressful for me, during a pretty stressful time. He made sure I had everything I needed. More
by LISA.PALKERT
Employees Worked With
Jerry, James iacovelli, Matt Hayes
February 04, 2019
Great experience Great service as usual getting my Volvo fixed. Tonya was excellent and very conscientious, As usual it cost more than what I planned for repairs, but Great service as usual getting my Volvo fixed. Tonya was excellent and very conscientious, As usual it cost more than what I planned for repairs, but that's how it goes owning a Volvo. More
by GR8FULJIL
Employees Worked With
Tonya
February 04, 2019
Had my Rogue for an oil change Andrea heard a noise as I was driving in, turned out to be a stone in my right brake. They took out the stone and finished up the oil change and inspe Andrea heard a noise as I was driving in, turned out to be a stone in my right brake. They took out the stone and finished up the oil change and inspection of tires, brakes etc. and washed her up. I’m happy with the service. Girl behind the counter (cashier) tho was not friendly. It was like she hated her job. Sorry but she really wasn’t personable at all. More
by SC00BY16
February 02, 2019
Excellent My car salesman was helpful and worked at efficient speed. My previous car was inspected and traded in quickly for my Nissan Rogue. I am very satisfie My car salesman was helpful and worked at efficient speed. My previous car was inspected and traded in quickly for my Nissan Rogue. I am very satisfied with my new vehicle More
by EWJ0804
Employees Worked With
Sadye Molinari
January 31, 2019
inspection, oil change, exhaut system repair As usual everything was taken care of in a timely manner. Was initially told exhaust repair would be about $350, but was over $700. Coffee in waiting As usual everything was taken care of in a timely manner. Was initially told exhaust repair would be about $350, but was over $700. Coffee in waiting area is always a bonus More
by CURLIERINGS
Employees Worked With
My husband brought the car for me so I do not know who he worked with in service department
January 31, 2019
Great service I had rear brakes put on my car and it only took one hour. I was pleased with the service provided. Thank you, Francine Grassi I had rear brakes put on my car and it only took one hour. I was pleased with the service provided. Thank you, Francine Grassi More
by FRANCINEGRASSI
Employees Worked With
Tonya
January 30, 2019
Had my car serviced Oil change and tire rotation. This was quick and easy. I dropped it off, went to lunch and it was done when I came back. Oil change and tire rotation. This was quick and easy. I dropped it off, went to lunch and it was done when I came back. More
by HTERBOSS
Employees Worked With
Jim Johnson
January 29, 2019
Great people. And service was excellent My car went in for service on time per my appt. called as soon as it was done. Work done on car was everything I would expect plus more My car went in for service on time per my appt. called as soon as it was done. Work done on car was everything I would expect plus more More
by blandingdave
Employees Worked With
Service advisors. Tonya. And gene
January 29, 2019
First service All good. Tonya does a great job- very efficient Appreciated the loaner car as well But did Not appreciate having to pay for tire rotation. Come All good. Tonya does a great job- very efficient Appreciated the loaner car as well But did Not appreciate having to pay for tire rotation. Come on how long does that take- really? More
by DPD7
Employees Worked With
Tonya
