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Matthews Nissan
Vestal, NY
1,214 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,214 reviews
February 16, 2019
From start to finish the service was excellent. The body work was repaired as promised on time and the completed work looked as good as new. I would highly recommend Serafini Body Shop. The body work was repaired as promised on time and the completed work looked as good as new. I would highly recommend Serafini Body Shop. More
by trhodes4303
Verified CustomerEmployees Worked With
Dave Gould, Neil Rhinevault.
February 15, 2019
Phone call sent to me about a service expiring I received a phone call from Joe Johnson yesterday in regards to a visit in October I had about getting my air conditioning unit fixed. I told Joe tha I received a phone call from Joe Johnson yesterday in regards to a visit in October I had about getting my air conditioning unit fixed. I told Joe that I would be bringing in my car to have it done once my taxes were in. He said ok, but he had to close out the service from October because it was an overdue audit. I said that was fine. Joe then said I owed $86 from the October visit. Now, here is where I get mad. Why was this $86 just brought to my attention 4 months later!! Joe said he thought my car was just going to come back in and get fixed. However, I had told Joe back in October that I could not afford the $1200 at that time. Why wasn’t I given the bill when I picked up my car then???? I work in sales, so believe me, I am an expert in following up with Customers. 4 months later is unacceptable. You have now lost my business when I get my AC fixed and my business when I get a new car next year. More
by APGUTZMAN
Employees Worked With
Joe John
February 15, 2019
Excellence Oil change, fast and efficient. They will shuttle you to stores while your car is being serviced. Drop off and pick up. Very satisfied customer. Oil change, fast and efficient. They will shuttle you to stores while your car is being serviced. Drop off and pick up. Very satisfied customer. More
by BEBEKATZ
Employees Worked With
Donald Cusack
February 15, 2019
Another great visit to the Serafini Service Department I was greeted immediately upon arriving in the service area, I was told how long the expected service would take, and... As always, the work was done I was greeted immediately upon arriving in the service area, I was told how long the expected service would take, and... As always, the work was done properly and on time. Hats off to Andrea and her service team! A pleasure to work with folks I can trust with my car. More
by mkane
February 14, 2019
Excellent Service excellent service, courteous and professional employees. Prompt and timely service. I have no complaints and will continue to bring our cars in for excellent service, courteous and professional employees. Prompt and timely service. I have no complaints and will continue to bring our cars in for service. Thanks Team More
by MPUTTANNIAH
Employees Worked With
Tanya, Gene, and service manager
February 14, 2019
Great service. The service was wonderful... Tonya was wonderful and extremely helpful. Very upfront and honest about everything. Will be taking our truck back th The service was wonderful... Tonya was wonderful and extremely helpful. Very upfront and honest about everything. Will be taking our truck back there again and again. More
by BEE1965@aol.com
Employees Worked With
Tonya in service department.
February 14, 2019
Friendly and fast Always a friendly greeting. Service is fast. Snacks available while you wait for your vehicle. Staff listens and makes every effort to resolve y Always a friendly greeting. Service is fast. Snacks available while you wait for your vehicle. Staff listens and makes every effort to resolve your vehicle issues. More
by Bill Prap
Employees Worked With
Donald Cusack
February 14, 2019
Great customer service The staff was very friendly. I was able to communicate with Valerie through text messaging which made the whole process much easier and more convenien The staff was very friendly. I was able to communicate with Valerie through text messaging which made the whole process much easier and more convenient with my work schedule. I'll definitely go back when it's time for my next vehicle! More
by Jackie
February 13, 2019
Great car, great price! The team here at Serafini Nissan-Volvo was very easy to work with. They answered all of our questions and more. They were willing to put in the time The team here at Serafini Nissan-Volvo was very easy to work with. They answered all of our questions and more. They were willing to put in the time to see that we got the car that we were looking for. We would highly recommended them! A special shout out to James Iacovelli who was our salesman........ he did a fantastic job! More
by NANNIC
Employees Worked With
Other Employees :
Mike Schultze, Donald Cusack, James iacovelli, Matt Hayes
February 13, 2019
Great as always Reliable, fast, and always helpful and forthcoming with service. Never have any issues with Serafini service - very happy overall with the service I g Reliable, fast, and always helpful and forthcoming with service. Never have any issues with Serafini service - very happy overall with the service I get from them! More
by ANGELA.MONACHINO
Employees Worked With
Tonya
