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Matthews Nissan
Vestal, NY
1,187 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,187 reviews
February 08, 2019
Body work Ron and the crew in the body shop were awesome. I would bring my car there anytime. Very efficient and knowledgeable. They made this painless Ron and the crew in the body shop were awesome. I would bring my car there anytime. Very efficient and knowledgeable. They made this painless More
by ANA.ANDERSON1
Verified CustomerEmployees Worked With
Jordan Schultze
February 08, 2019
LOF and tire rotation Very accommodating Tonya arranged a 2 hour ABS recall provided a loaner so we could shop and pickup our Murano later before setvice closed the same d Very accommodating Tonya arranged a 2 hour ABS recall provided a loaner so we could shop and pickup our Murano later before setvice closed the same day. More
by DONC1972
Employees Worked With
Tonya
February 08, 2019
Inspection/oil change Made appointment by phone - drove into service garage easily- immediately met by Joe Johnson- asked me the appropriate questions answered all my quest Made appointment by phone - drove into service garage easily- immediately met by Joe Johnson- asked me the appropriate questions answered all my questions professionally - when vehicle was finished - called to let me know - when picking up vehicle was in front set to go - quickly got paper work and was able to finish my lunch hour before going back to work - Joe's customer service was a 10! More
by SASWAD24
Employees Worked With
Joe Johnson , Jordan Schultze
February 08, 2019
Bought new Versa Everything went very smoothly and everyone was very helpful. We have been with nissan for several years and plan to stay we are leasing a second car a Everything went very smoothly and everyone was very helpful. We have been with nissan for several years and plan to stay we are leasing a second car at same dealership this week as well. More
by KREARDON4908
February 08, 2019
New rogue Very professional sales person sadhe was very informative and had a great product knowledge. The showroom was very pleasant when looking at the differ Very professional sales person sadhe was very informative and had a great product knowledge. The showroom was very pleasant when looking at the different models available More
by KWHALEN41
Employees Worked With
Other Employees :
Every one was extremely helpful and made my decision easy, Sadye Molinari
February 07, 2019
Friendly, prompt They are friendly, prompt with designated service appointments. Your service checklist is always explained in full even discussing what service will n They are friendly, prompt with designated service appointments. Your service checklist is always explained in full even discussing what service will need to be done at your next appointment. More
by SJ7262
Employees Worked With
Danny Phelps
February 07, 2019
Everything went smoothly. Very professional. All was taken care of effectively. They replaced a broken headlight that the seal was broken since owning the truck. All went well Very professional. All was taken care of effectively. They replaced a broken headlight that the seal was broken since owning the truck. All went well More
by JOHNROBERT58
Employees Worked With
Joe in service
February 06, 2019
mileage service and NYS inspection I always drop my car off in the am and pick it up in the pm. Never have had a problem or been charged for a surprise I always drop my car off in the am and pick it up in the pm. Never have had a problem or been charged for a surprise More
by RKERMIDA
Employees Worked With
Danny Phelps
February 06, 2019
The service reps are great! I am very happy that I can get an appointment which is convenient to me every time. I like the system ceck list knowing that all is well with my car. I am very happy that I can get an appointment which is convenient to me every time. I like the system ceck list knowing that all is well with my car. So happy with my Nissan Altima! More
by sthomas719
Employees Worked With
Sadye Molinari
February 06, 2019
Awesome, staff & facility all professional & accomidating. From the first day EVERYONE was very helpful & no pressure. Everything was well explained & very happy with Sarafini!!!!! Already recommended to sever From the first day EVERYONE was very helpful & no pressure. Everything was well explained & very happy with Sarafini!!!!! Already recommended to several family & friends!!!!!!!! Sales too. More
by ANNIECUCCIO
Employees Worked With
Terry & Jerry
