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Matthews Nissan
Vestal, NY
1,188 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,188 reviews
February 14, 2019
Friendly and fast Always a friendly greeting. Service is fast. Snacks available while you wait for your vehicle. Staff listens and makes every effort to resolve y Always a friendly greeting. Service is fast. Snacks available while you wait for your vehicle. Staff listens and makes every effort to resolve your vehicle issues. More
by Bill Prap
Verified CustomerEmployees Worked With
Donald Cusack
February 14, 2019
Great customer service The staff was very friendly. I was able to communicate with Valerie through text messaging which made the whole process much easier and more convenien The staff was very friendly. I was able to communicate with Valerie through text messaging which made the whole process much easier and more convenient with my work schedule. I'll definitely go back when it's time for my next vehicle! More
by Jackie
February 13, 2019
Great car, great price! The team here at Serafini Nissan-Volvo was very easy to work with. They answered all of our questions and more. They were willing to put in the time The team here at Serafini Nissan-Volvo was very easy to work with. They answered all of our questions and more. They were willing to put in the time to see that we got the car that we were looking for. We would highly recommended them! A special shout out to James Iacovelli who was our salesman........ he did a fantastic job! More
by NANNIC
Employees Worked With
Other Employees :
Mike Schultze, Donald Cusack, James iacovelli, Matt Hayes
February 13, 2019
Great as always Reliable, fast, and always helpful and forthcoming with service. Never have any issues with Serafini service - very happy overall with the service I g Reliable, fast, and always helpful and forthcoming with service. Never have any issues with Serafini service - very happy overall with the service I get from them! More
by ANGELA.MONACHINO
Employees Worked With
Tonya
February 12, 2019
kept us informed of new car very courteous,knowledgable,competent,corrected a mistake,answered many questions,friendly,available for questions,followup on new car for any questio very courteous,knowledgable,competent,corrected a mistake,answered many questions,friendly,available for questions,followup on new car for any questions or answers..nice job More
by ANNPALM1953
Employees Worked With
Albert Richard
February 12, 2019
First Maintenance Tonya was great!! She made my experience quick and easy!! I didn’t even have an appointment and Tonya hit me right in!! Would recommend her and Serafi Tonya was great!! She made my experience quick and easy!! I didn’t even have an appointment and Tonya hit me right in!! Would recommend her and Serafini’s service and sales!! More
by DALLASERLE
Employees Worked With
Mike VanBrunt
February 12, 2019
Fantastic Service I had my scheduled maintenance yesterday. Excellent mechanics and fantastic service by Gene Pittarelli. He ALWAYS explains everything and offers need I had my scheduled maintenance yesterday. Excellent mechanics and fantastic service by Gene Pittarelli. He ALWAYS explains everything and offers needed advice. Thank you, Tom Davis More
by THDAVIS
Employees Worked With
Gene Pittarelli , Danny Phelps
February 12, 2019
Fantastic 10 plus on a 10 scale. Very exceptional service they always treat you with respect and are very honest people from the service department to the mechanics. Great people to w Very exceptional service they always treat you with respect and are very honest people from the service department to the mechanics. Great people to work with More
by CHIEF53
Employees Worked With
Mike VanBrunt, Valerie Jochum
February 11, 2019
15k Regular Service Pulled up to the Service Drive. Was greeted by Andrea the service manager with a smile and was immediately pleased and felt like I was at home basical Pulled up to the Service Drive. Was greeted by Andrea the service manager with a smile and was immediately pleased and felt like I was at home basically. All the service advisors and shop Forman were quick and efficient to answer any question or concern I had. I absolutely love coming to this dealership. From buying my truck to servicing it. They truely warned my Business. Thank you! More
by THATSTEVEGUY18
February 11, 2019
Timely complete competent Will return to purchase new car and for service. Always available on Saturday. Andrea always pleasant keeps me informed of progress . Enjoy the compli Will return to purchase new car and for service. Always available on Saturday. Andrea always pleasant keeps me informed of progress . Enjoy the complimentary drinks More
by LUV2SHOPCV
Employees Worked With
