Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Matthews Nissan
Vestal, NY
1,218 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,218 reviews
March 18, 2019
Excellent customer service by all involved! We have used Valerie Jochum as a sales rep for several cars. She is awesome! Everyone we dealt with was friendly and helpful Highly recommend! We have used Valerie Jochum as a sales rep for several cars. She is awesome! Everyone we dealt with was friendly and helpful Highly recommend! More
by Connie Corey
Verified Customer
March 16, 2019
oil change This was a good visit like usual. The wait took a little longer then normal but they were really busy. Waiting room was nice and my 11yo appreciated t This was a good visit like usual. The wait took a little longer then normal but they were really busy. Waiting room was nice and my 11yo appreciated the Juice box from the fridge More
by GLOCK74601
Employees Worked With
I dont have the name of who helped me
March 15, 2019
Just leased our third Sentra from Serafini! We’d like to thank Danny Phelps for his excellent service in helping us with the lease of my shiny, bright red Nissan Sentra! I’m not a fan of car We’d like to thank Danny Phelps for his excellent service in helping us with the lease of my shiny, bright red Nissan Sentra! I’m not a fan of car shopping but he made it painless for me! More
by MJROPER
March 15, 2019
Never just an oil change I got my car from the dealership so I know it’s fairly new but every time I seem to go to Nissan for an oil change there always seems to be somethin I got my car from the dealership so I know it’s fairly new but every time I seem to go to Nissan for an oil change there always seems to be something else wrong with my car meanwhile I take it other places by where I actually live and they only do the oil change and tell me everything else looks good More
by igoham31
Employees Worked With
Valerie Jochum, Sadye Molinari
March 15, 2019
2018 Nissan Titan Purchase Second time buying from Serafini Nissan. Sadye was great to work with and I would work with her again. Very happy for a second time! Second time buying from Serafini Nissan. Sadye was great to work with and I would work with her again. Very happy for a second time! More
by JMA3136
Employees Worked With
Sadye Molinari
March 14, 2019
Service Tonja was very knowledgeable, professional and great to work with. Joe was there to promptly process my paperwork for a speedy checkout Best servic Tonja was very knowledgeable, professional and great to work with. Joe was there to promptly process my paperwork for a speedy checkout Best service here - very happy. More
by PGAGNON58
Employees Worked With
Tonya Sitkowski
March 14, 2019
New car purchase Very knowledgeable of the car Both Mike and Danny very friendly and got things done to make my purchase enjoyable Thanks Danny for being patient w Very knowledgeable of the car Both Mike and Danny very friendly and got things done to make my purchase enjoyable Thanks Danny for being patient with me you do realize I will probably have more questions Thank Again More
by LKATCHUK
Employees Worked With
Mike VanBrunt, Danny Phelps
March 13, 2019
The service is top notch - very professional! Joe Johnson always makes sure all service is completed. Very dependable! They strive for the best quality for the Nissan name. It shows they believe i Joe Johnson always makes sure all service is completed. Very dependable! They strive for the best quality for the Nissan name. It shows they believe in the product! More
by TFAPEM
Employees Worked With
Joe Johnson
March 13, 2019
Excellent My experience with Serafini Nissan was excellent. The salesman who I dealt with was very helpful. I was looking to get a used car and discovered it wa My experience with Serafini Nissan was excellent. The salesman who I dealt with was very helpful. I was looking to get a used car and discovered it was cheaper to get a brand new one. James was very helpful. I love Nissan and I highly recommend Serafini to anyone. I love my 2019 Sentra and couldn’t be happier with my decision. More
by alli.marie
Employees Worked With
James iacovelli
March 13, 2019
Great customer service, with no extra push for anything. They were easy to deal with and when I said no I didn't want or wasn't interested they left just as that and did not try to sell extra or push. The bo They were easy to deal with and when I said no I didn't want or wasn't interested they left just as that and did not try to sell extra or push. The bottom line price and that is what I got. Great place to deal with. More
by GOOFGIRL25
