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Matthews Nissan
Vestal, NY
1,167 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,167 reviews
February 26, 2019
Loved the service manager She was very professional and helped me tremendously and I made an appointment for a recall on my 2026 Nissan Altima I will be back next Tuesday She was very professional and helped me tremendously and I made an appointment for a recall on my 2026 Nissan Altima I will be back next Tuesday More
by INDIANS32
Verified CustomerEmployees Worked With
Your service manager a female and very nice
February 26, 2019
Awesome Service Our last 6 vehicles have come from the Serafini Nissan Dealership. The service center is excellent, efficient, convenient and very professional. You Our last 6 vehicles have come from the Serafini Nissan Dealership. The service center is excellent, efficient, convenient and very professional. You feel like they have only your best interests at heart. I love the service reminders and timely manner in making an appointment. I would highly recommend Serafini Service Department (and sales department). More
by TGORDON5
Employees Worked With
Other Employees :
Jean Pittarelli, Andrew Delcano, Andrea Barrett, Joe Johnson, Nick Rhinevault, Joe Konecny, Valerie Jochum, Dennis Harding
February 26, 2019
Easy and stress free I’ve purchased/leased my last 4 vehicles from Serafini Nissan. Better yet, the same sales lady... who always keeps in touch and recognizes my needs. I’ve purchased/leased my last 4 vehicles from Serafini Nissan. Better yet, the same sales lady... who always keeps in touch and recognizes my needs. Makes it very easy to come back. if she ever leaves there are some pretty big shoes to fill as she exemplifies customer service. More
by Aunt G
February 25, 2019
buying my 2015 Volvo XC70 This was my first experience dealing with Serafini Nissan Volvo. I was completely surprised by how easy they made the whole process. Special thanks to This was my first experience dealing with Serafini Nissan Volvo. I was completely surprised by how easy they made the whole process. Special thanks to Sadye Molinari, Albert Richard and Dallas Erle. I brought to trade a very old Volvo and I received a very acceptable price for it. Great experience. More
by Linda
February 23, 2019
Nissan was great! They always answer any questions you have! Nissan service center does a great job. They answer any questions that you have! They go the extra mile. Really do a great job! I recommend them to an Nissan service center does a great job. They answer any questions that you have! They go the extra mile. Really do a great job! I recommend them to anybody. More
by TAYLOR.HUMPHREYS89
February 21, 2019
GREAT SERVICE The service department is great.From Andrea to tonya they are very informing.Tonya is one of the best service reps ive ever worked with. The service department is great.From Andrea to tonya they are very informing.Tonya is one of the best service reps ive ever worked with. More
by vIRGIL
February 20, 2019
AMAZING! The Serafini service center went above and beyond any expectations... AS USUAL! Joe was extremely helpful. I drive over an hour for their service de The Serafini service center went above and beyond any expectations... AS USUAL! Joe was extremely helpful. I drive over an hour for their service department. They even gave me a ride to shop while my car was being serviced!! More
by RANDIAPPLEY
Employees Worked With
Joe from service! And I believe the man who gave me a lift was Jerry!! Also a very nice man!!
February 20, 2019
VERY smooth transaction I was very happy with the buying experience. Jordan Schultze was extremely helpful and knowledgable about the vehicle. He was patient and took the tim I was very happy with the buying experience. Jordan Schultze was extremely helpful and knowledgable about the vehicle. He was patient and took the time to make sure I was happy with the vehicle I was looking at. More
by DINO2333
Employees Worked With
Jordan Schultze
February 20, 2019
friendly ,helpful, thoughtful always find staff friendly, helpful, ready to give the best advice and conscious of cost keep scdehule on time..check items beyond initial items list always find staff friendly, helpful, ready to give the best advice and conscious of cost keep scdehule on time..check items beyond initial items listed.quality parts are used More
by dgbrownckd
Employees Worked With
joe johnson, Jordan Schultze
February 20, 2019
Awesome service! Greeted with a smile. I was really listened to when I described the noise I had heard. I was updated with the progress throughout my wait. Oil chan Greeted with a smile. I was really listened to when I described the noise I had heard. I was updated with the progress throughout my wait. Oil change reasonably priced. Will return again. More
by CSPRING0
Employees Worked With
Gene
