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Matthews Nissan
Vestal, NY
1,167 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,167 reviews
March 04, 2019
Service I am from canada and was on a trip to USA when our car broke down . I had a bit of a problem with the warranty explanation from different Nissan deal I am from canada and was on a trip to USA when our car broke down . I had a bit of a problem with the warranty explanation from different Nissan dealers that I had called that day because of the mileage in Kilometers and miles .. You guys got things done and the warranty covered all costs .. Thank you for the great service and especially the lady service adviser who helped us . I haven't picked up car yet . We will pick it up on saturday march 9 2019 More
by JIMWHITE12
Verified CustomerEmployees Worked With
March 04, 2019
No stress, no worries. Perfect in every way! Val and Dallas made the process easy. We traded in 2 very old vehicles for a new lease. We got a great deal and couldn't be happier!! They explaine Val and Dallas made the process easy. We traded in 2 very old vehicles for a new lease. We got a great deal and couldn't be happier!! They explained all the paper work clearly and made it a stress free experience. More
by TCASWELL
March 03, 2019
Always there to help When I have a problem with my vehicle or questions, Serafini is always there to help me and get my vehicle right in. Very friendly When I have a problem with my vehicle or questions, Serafini is always there to help me and get my vehicle right in. Very friendly More
by JONEIL8
Employees Worked With
Andria
March 02, 2019
Always Amazing Service Made an appointment to have my tire looked at after it was losing air. They found a bolt was lodged in the tire. The fixed the tire in less than 30 Made an appointment to have my tire looked at after it was losing air. They found a bolt was lodged in the tire. The fixed the tire in less than 30 minutes and at no charge! Everyone in the Service department was so understanding and friendly. They are simply the BEST! More
by SUNRISENY1967
Employees Worked With
Service department
February 28, 2019
Normal Serafini Service I've never had a bad experience with Serafini and I've been dealing with them for 38 + years. You're treated with respect even when it's only to satis I've never had a bad experience with Serafini and I've been dealing with them for 38 + years. You're treated with respect even when it's only to satisfy a recall item. Personable and professional service. More
by KZENTZ0
Employees Worked With
Joe Johnson
February 28, 2019
Outstanding Service Start to Finish This is our 2nd Nissan truck from Serafini and have had an excellent experience every time. fast and courteous staff both in sales and service departm This is our 2nd Nissan truck from Serafini and have had an excellent experience every time. fast and courteous staff both in sales and service department. Excellent pricing too. I was given a very fare trade in value on my old truck. More
by RFRANCIS1
Employees Worked With
Other Employees :
Andrea in Service, Mike Schultze, Jordan Schultze
February 27, 2019
Very accommodating. Worked with me to solve problem and repair vehicle at a time convenient for me. Finished when said it would be and provided timely phone calls to kee Worked with me to solve problem and repair vehicle at a time convenient for me. Finished when said it would be and provided timely phone calls to keep me aware of progress. More
by C MONACHINO
Employees Worked With
Gene and Andrea
February 27, 2019
Fast and professional We got our 3rd Nissan from Serafini and as always it was fast and professional. Wonderful customer service from everyone. Big thanks to Dallas and Sad We got our 3rd Nissan from Serafini and as always it was fast and professional. Wonderful customer service from everyone. Big thanks to Dallas and Sadye! More
by KORTNEY.BIANCO
February 26, 2019
Serafini Great service. Place was organized and clean. Price is definitely reasonable. Customer service was excellent. Everyone was very professional and court Great service. Place was organized and clean. Price is definitely reasonable. Customer service was excellent. Everyone was very professional and courteous. I will continue to use them More
by EMGUIZANO
Employees Worked With
Donald Cusack
February 26, 2019
Excellent experience I explained to Gene (service advisor) that I am a do it yourself kinda guy. That I break out in a rash at the thought of taking my car to a dealer. I explained to Gene (service advisor) that I am a do it yourself kinda guy. That I break out in a rash at the thought of taking my car to a dealer. But, in this computerized world, you can't always fix it yourself. Gene assured me the process would be painless, done properly, and priced fairly. He delivered on his promise. Thanks! More
by DANFADDEN
Employees Worked With
Gene, Joe
