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Matthews Nissan
Vestal, NY
1,167 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,167 reviews
March 12, 2019
Excellent, trusted service Service department is outstanding. Service manager and service advisors do a great job. They are truthful and keep you informed throughout the servic Service department is outstanding. Service manager and service advisors do a great job. They are truthful and keep you informed throughout the service experience. Prices are “fair market price” and sometime discount coupons are available. Work done correctly the first time. More
by Pete Y
Verified CustomerEmployees Worked With
Andrea Barrett, Joe Johnson, Gene Pitterelli, Tonya Sitkowski
March 12, 2019
Excellent service Center I needed an oil change, tire rotation and a NYState Inspection. I arrived at the service center at 9:00am WITHOUT an appointment. They took me righ I needed an oil change, tire rotation and a NYState Inspection. I arrived at the service center at 9:00am WITHOUT an appointment. They took me right in at the Express Service Office. My car was ready in an hour and one half. More
by JAHNAY24
Employees Worked With
Tonya at Express Service
March 12, 2019
Friendly and knowledge sales rep. welcoming atmosphere. I felt comfortable with sales staff. Was not pressured and pleased with all the help regarding the purchase of my Nissan Rouge. This is my first Nissa I felt comfortable with sales staff. Was not pressured and pleased with all the help regarding the purchase of my Nissan Rouge. This is my first Nissan and I love it. More
by SUPERVALMAC
March 11, 2019
Great experience! I worked with Valerie in Sales and Dallas in Financing. Val was very helpful in trying to find the right car for me without being too pushy. Dallas wo I worked with Valerie in Sales and Dallas in Financing. Val was very helpful in trying to find the right car for me without being too pushy. Dallas worked on getting me the best rate. I would def go back to Serfani for any future purchases! More
by POSSEMATO.JESSICA
March 11, 2019
Have the best service advisor. I have the best service advisor,Tonya, she is courteous, knowledgeable, and great to work with on servicing my car. Would highly recommend her to anyo I have the best service advisor,Tonya, she is courteous, knowledgeable, and great to work with on servicing my car. Would highly recommend her to anyone seeking a great service rep. there. More
by FAITHWALK49
Employees Worked With
Tonya Stikowski
March 09, 2019
Great to deal with and very knowledgeable Salesman (Danny Phelps) was very polite, accommodating and knowledgeable about the vehicle we were interested in. He was not pushy and was receptive t Salesman (Danny Phelps) was very polite, accommodating and knowledgeable about the vehicle we were interested in. He was not pushy and was receptive to negotiating. Correspondence over email was responded to very quickly, and was easy to get him on the phone when needed. The purchase process was very thorough but easy. Will definitely shop here for another vehicle in the future. More
by AMGOBEL
March 09, 2019
Good friendly Service I had an inspection done I mentioned that the brake system would engage whenever I came to the underpass on my street they also changed the ABS and pr I had an inspection done I mentioned that the brake system would engage whenever I came to the underpass on my street they also changed the ABS and provide a complimentary car wash More
by RGRECO001
Employees Worked With
Joe Johnson
March 07, 2019
Val is the best!! Valerie Jochum is the best salesperson I have ever worked with, so much so that I have bought a number of cars from her over the years. She goes above Valerie Jochum is the best salesperson I have ever worked with, so much so that I have bought a number of cars from her over the years. She goes above and beyond, making sure that every little detail is taken care of and makes sure everything is perfect for you. I won’t buy a car from anyone else. And Serafini Nissan Volvo is a top-notch dealership with a great team that ensures every step of the process is smooth. Highest recommendation!! More
by Lheywood
Employees Worked With
Valerie Jochum
March 06, 2019
Leased New Car Danny Phelps has been a great salesman and I recently just leased my 4th car from Serafini.Him and his staff are knowlegable and friendly which makes Danny Phelps has been a great salesman and I recently just leased my 4th car from Serafini.Him and his staff are knowlegable and friendly which makes leasing a car a pleasant experience. More
by BOEDI-TAPER
March 05, 2019
“Volvo for Life” Moved to Broome County in 2001 with my first Volvo. It was totaled in an accident in 2007, I purchased a pre-owned 2003 XC70 with Valerie’s help an Moved to Broome County in 2001 with my first Volvo. It was totaled in an accident in 2007, I purchased a pre-owned 2003 XC70 with Valerie’s help and still driving it today. My son used it in college while I drove a different vehicle (not a Volvo) that I did not like. Just picked up my brand new XC60 and could not be happier. Service department is the best I’ve ever worked with. My cars have been serviced exclusively by Serafini since 2001. I’ve always been well taken care of and satisfied with all the work. New car purchase was very easy and no pressure. Thank you Joe, my service advisor, Tony my mechanic (knows my 2003 like an extended family member), Andrea, Service Manager and Valerie my wonderful sales consultant. I’ve been treated extremely well for many years, I’ve also learned I’m a Volvo driver for life. More
by JFONTAINE131
Employees Worked With
Other Employees :
Joe, Andrea and Tony, Mike VanBrunt, Valerie Jochum
