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Matthews Nissan

Vestal, NY

4.9
1,167 Reviews
About Matthews Nissan in Vestal, NY In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive. Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews. If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless! What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way. Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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3101 Vestal Pkwy E

Vestal, NY

13850

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Showing 1,167 reviews

March 24, 2019

Oil change Great service! Always love seeing tonya when I come in. This was the first service for my new Nissan kicks and it went great as always. More

by KAITLYNKILEY42
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
Tonya
March 24, 2019

Excellent Service for Repair of Pothole Damage Traveling home from Newark Airport on an interstate on a dark and rainy night I hit a deep pothole on a bridge that was completely unavoidable. The ve More

by SHUMEYKOMARK
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Yes
Employees Worked With
Gene of service
March 24, 2019

Lease and vehicle repair Excellent customer service and repair. We have worked with Danny Phelps for fourth lease now and two 2 purchases. He’s the best! Maureen and Pete More

by MFANELLI5
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Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Phelps
March 23, 2019

Tune up Great honest service. Most people say not to bring your car to the dealership because they are expensive and will do work that doesn’t need to be done More

by REEDLER0077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya
March 22, 2019

Comfortable, knowledgeable, experienced staff The staff was extremely knowledgeable in every aspect of automotive sales. I’m very confident the deal I signed was the best deal for me! It was so ni More

by M. Chidester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Padbury, Albert Richard
March 22, 2019

Oil change, snow tires removed, brakes checked! It was oil change and snow tire removal time, so that was first and foremost. I also had them check my brakes as I had received a Nissan reminder to More

by traceylynn
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Recommend Dealer
Yes
Employees Worked With
Joe - Service
March 22, 2019

Always Friendly, Always Helpful I have had my vehicle serviced several sometimes at Serafini Nissan Volvo and I have enjoyed it every time. Throughout the process, scheduling the ap More

by SIXTY X CELPH
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Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
March 22, 2019

Everything went smooth Oil change tire rotation went as expected. Friendly staff. I needed brakes but they wanted to charge double what I can do it myself. So that was a no More

by MARYNILES
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Price
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Recommend Dealer
Yes
Employees Worked With
Don’t remember
March 18, 2019

Excellent customer service by all involved! We have used Valerie Jochum as a sales rep for several cars. She is awesome! Everyone we dealt with was friendly and helpful Highly recommend! More

by Connie Corey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Jochum
Mar 23, 2019 -

Matthews Nissan responded

Awww thank you Connie!! With people as nice as you, you make our job easy.

March 18, 2019

Oil Change and New Tires Service Department always exceeds expectations - so why go anywhere else!! I have never had any issues or concerns with the service provided. They ar More

by AMSTAMP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski, Joe Johnson, Andrea Barrett
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