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Matthews Nissan
Vestal, NY
1,167 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,167 reviews
April 04, 2019
Oil chande, tire rotation, replace batteries in key fobs As always, I was immediately greeted by members of the service dept. They were prepared for what needed to be done and got started right away! My ca As always, I was immediately greeted by members of the service dept. They were prepared for what needed to be done and got started right away! My car was finished in a very timely manner. The people working with me were very friendly and went over everything that was done. I have been coming to Serafini's for the past 15 years, every visit is an extremely pleasant experience. I wouldn't go any where else!! More
by DANDLBESWICK
Verified CustomerEmployees Worked With
Andrea ( not sure of last name), Gene Pittarelli, Sharon (?) Sitkowski (sp.)
April 03, 2019
Rogue Val is the best! Serafini makes buying a new vehicle fun! No high pressure & relaxed environment. This is our 5th Nissan from this dealership. I' Val is the best! Serafini makes buying a new vehicle fun! No high pressure & relaxed environment. This is our 5th Nissan from this dealership. I'm sure our next vehicle will be from Serafini. More
by DELIGIRLNNY
April 03, 2019
Quick and easy We were approached quickly by Jordan he was very polite and easy to work with. We explained our budget and took off on a test drive. Overall the enti We were approached quickly by Jordan he was very polite and easy to work with. We explained our budget and took off on a test drive. Overall the entire staff we interacted with deserves 5 stars. More
by Liz Parsons- Wilmot
April 03, 2019
Excellent personal attention. Clean waiting room Very friendly and professional employees who give excellent personal attention and thoroughly explain service details. I never feel pressured to purc Very friendly and professional employees who give excellent personal attention and thoroughly explain service details. I never feel pressured to purchase services I may not need at that time. Waiting room is clean and comfortable. More
by MCARBONI513
Employees Worked With
Joe Johnson
April 03, 2019
Great The sales rep and all the others were very knowledgeable and friendly. Valerie knows her clients very well and she explains. Everything. Nissan is a The sales rep and all the others were very knowledgeable and friendly. Valerie knows her clients very well and she explains. Everything. Nissan is a good car and the friendliness of the dealership and it's employees keep me coming back. More
by JUSTDANDY7
April 02, 2019
Very pleasant and enjoyable experience. This is the eight Serafini Nissan. I've dealt with Valerie for the last four. and that has always been a pleasure. The range of models Nissan has make This is the eight Serafini Nissan. I've dealt with Valerie for the last four. and that has always been a pleasure. The range of models Nissan has makes a vehicle choice easy. The service department has always been top rate. More
by RICHARDWALLS
April 02, 2019
Good people, prices high Some services can only be preformed at a Nissan service center. They kind of have you as a captive audience for these services, and as a Nissan owner, Some services can only be preformed at a Nissan service center. They kind of have you as a captive audience for these services, and as a Nissan owner, I understand that this is a price controlled, handed down from the corporate office, and I must go to the Nissan service center for such services. Luckily, some services can be preformed anywhere, and it helps alleviate the pain of paying such prices at these times. It’s not the fault of the dealership. More
by TWOPUPS2MANY
Employees Worked With
Gene from service
April 02, 2019
Absolutely amazing Sayde took care of me was awesome! I would highly recommend for anyone to not only go to serafini but to go to sayde to get their new car Sayde took care of me was awesome! I would highly recommend for anyone to not only go to serafini but to go to sayde to get their new car More
by ROMEKOLIC83
April 01, 2019
State Inspection. Great welcome. Prompt realization of my needs and reassurance that met my expectation. It was busy but I was taken good care of in a timely fashion. P Great welcome. Prompt realization of my needs and reassurance that met my expectation. It was busy but I was taken good care of in a timely fashion. Please keep up the good work. More
by JADAVIES0909
Employees Worked With
Tanya - Service Department
March 30, 2019
Valerie is the Best! The sales staff is wonderful. Valerie is incredibly helpful and fun to work with. I feel so comfortable when I work with Serafini. They take the ti The sales staff is wonderful. Valerie is incredibly helpful and fun to work with. I feel so comfortable when I work with Serafini. They take the time to explore all the options I am interested in, which makes it easy to make my final decision. More
by SPLACE
Employees Worked With
Valerie Jochum
