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Matthews Nissan
Vestal, NY
1,167 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,167 reviews
April 10, 2019
30,000 mile checkup, changing tires and both leased Cars Ease of everything from making the appt yo completion of the service. Very friendly and accommodating. Pretty much everythat you would require in a se Ease of everything from making the appt yo completion of the service. Very friendly and accommodating. Pretty much everythat you would require in a service call. More
by WAYNEROZEN
Verified CustomerEmployees Worked With
Valerie Jochum
April 10, 2019
Professional yet friendly This was not my first purchase at this dealership, which in itself tells you something. My experiences both in the past and recent have always been pl This was not my first purchase at this dealership, which in itself tells you something. My experiences both in the past and recent have always been pleasant. The staff is knowledgeable and helpful which makes the process seemless and the reason I am driving my 5th Sentra. More
by walker515
Employees Worked With
Danny Phelps
April 10, 2019
Excellent sales department Matt Hayes knew what kind of vehicle I was looking for and never gave up until he found it. He worked around my busy schedule until I could get down t Matt Hayes knew what kind of vehicle I was looking for and never gave up until he found it. He worked around my busy schedule until I could get down their and look at the truck. It was a no pressure friendly environment from everyone I had interacted with. This is the 3 vehicle I have bought from Serafini Nissan and their friendly upfront sales department and the quality of the vehicles they are selling makes me keep going back. More
by J&P123
April 09, 2019
What a wonderful dealership and sales associate Valerie This was a really fun experience and went so smooth and fast.. Our sales associate Valerie Jochum was just the best !! She is so well prepared and rea This was a really fun experience and went so smooth and fast.. Our sales associate Valerie Jochum was just the best !! She is so well prepared and ready to answer any questions about the vehicle.. She is a total asset to this dealership and to the Nissan brand.. We also want to say how much Kevin Padbury was so pleasant and helpful in closing our sale.. this was just the best buying experience we have had in many years.. Thanks Seravini.. thanks More
by Vallkill 77
Employees Worked With
Other Employees :
Gene and Andrea in service the best, Valerie Jochum
April 09, 2019
Amazing! Great service! Danny is wonderful! Love my car! I will be coming back and recommending family and friends to go see Danny! Best service in town! Great service! Danny is wonderful! Love my car! I will be coming back and recommending family and friends to go see Danny! Best service in town! More
by JENCSMITH11010
Employees Worked With
Danny Phelps
April 08, 2019
Customer service My salesman Don was very patient and helpful. All in all a good experience. The only negative: the advertised mileage of 21,979 (approx) ended up b My salesman Don was very patient and helpful. All in all a good experience. The only negative: the advertised mileage of 21,979 (approx) ended up being 24,068. Once a vehicle is advertised I would suggest minimal driving until sold. Thank you Dan for all your help As far as Nissan: their extended warranties on certified vehicles needs to be competitive with other manufacturers More
by SWK8387
Employees Worked With
Not sure of name:: Spent time trying to find an extended warranty for me., Donald Cusack
April 08, 2019
Fast and easy Danny has always been helpful and friendly. I think this is our 4th or 5th car we’ve purchased from Serifini and it’s always been a pleasure! Thanks Danny has always been helpful and friendly. I think this is our 4th or 5th car we’ve purchased from Serifini and it’s always been a pleasure! Thanks Danny. More
by SMDWYER2729
Employees Worked With
Danny Phelps
April 07, 2019
Exceeded my expectations I had body work done and of course I expected the car would be washed to do the repair however they also vacuumed the inside of my car which was compl I had body work done and of course I expected the car would be washed to do the repair however they also vacuumed the inside of my car which was completely unexpected and much appreciated. More
by MARYELEWIS79
Employees Worked With
Ron
April 05, 2019
Kicks 2019 Valerie was great! She knows it all, very helpful in making my purchase as easy as possible. Our 2nd purchase from her. NO PRESSURE SALES! Valerie was great! She knows it all, very helpful in making my purchase as easy as possible. Our 2nd purchase from her. NO PRESSURE SALES! More
by Cynthia
Employees Worked With
Other Employees :
Danny Phelps, Valerie Jochum, Albert Richard
April 04, 2019
inspection Gene is always amazing at communicating and getting me an appointment at a timely manner. I always feel welcome and comfortable with the service peop Gene is always amazing at communicating and getting me an appointment at a timely manner. I always feel welcome and comfortable with the service people who work at serafini and feel like I'm treated very well. More
by DERNST0718
Employees Worked With
Gene, Tonia
