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Matthews Nissan
Vestal, NY
1,167 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,167 reviews
April 17, 2019
A rewarding experience. All the folks at Serafini made my recent purchase a pleasant and rewarding experience. They were straight with me on everything, making me feel like a All the folks at Serafini made my recent purchase a pleasant and rewarding experience. They were straight with me on everything, making me feel like an old friend. When the time comes, I'll be back. More
by TODD1020
Verified Customer
April 17, 2019
superb salesman The salesmen was very quick to approach us and aid us in looking at cars. He was very informative and made us feel very comfortable in choosing a car. The salesmen was very quick to approach us and aid us in looking at cars. He was very informative and made us feel very comfortable in choosing a car. More
by BEH2351
April 15, 2019
Very enjoyable! I have been with this dealership for over 30 years and have had consistent positive experiences throughout the years, as have my daughter and husband I have been with this dealership for over 30 years and have had consistent positive experiences throughout the years, as have my daughter and husband - we're a Nissan family! More
by DebR
Employees Worked With
Gene and Andi in service dep't
April 15, 2019
Excellent Service The reason for which I have purchased vehicles from Serafini Volvo has been their service. Excellent staff, who listens, and then resolves any proble The reason for which I have purchased vehicles from Serafini Volvo has been their service. Excellent staff, who listens, and then resolves any problems. They firmly believe that their customers are NUMBER ONE! More
by Willie1944
Employees Worked With
Gene Pittarelli, Andrea Barrett, Joe Johnson, Tonya, Marc, Danny Phelps, Dennis Harding
April 14, 2019
Service at a fair price. Personnel very professional and friendly; inspired confidence.. Very customer service oriented from phone call to set appointment at a fair price. Personnel very professional and friendly; inspired confidence.. Very customer service oriented from phone call to set appointment to return of my car post service. More
by ANN_RELIC
Employees Worked With
Andrea Barrett
April 13, 2019
Great experience Great service. Salesman was excellent. My wife loves her new Rouge. We got a good price on our trade in. I would highly recommend the Nissan lease. Great service. Salesman was excellent. My wife loves her new Rouge. We got a good price on our trade in. I would highly recommend the Nissan lease. More
by VCOLAPIE
April 13, 2019
Excellent Service Excellent Dealership, Dennis, Danny, Dallas, Gene, Andrea and Marc have made my experience with Serafini Volvo a very positive one. The very best coul Excellent Dealership, Dennis, Danny, Dallas, Gene, Andrea and Marc have made my experience with Serafini Volvo a very positive one. The very best couldn’t ask for anything more. More
by MWR
Employees Worked With
Other Employees :
Gene Pittarelli Andrea Barrett Marc Koukides, Danny Phelps, Dennis Harding
April 11, 2019
Another great experience with Serafini Serafini is known for their commitment to excellence. Numerous staff greet you when you arrive. They are friedly and professional. Their service dept Serafini is known for their commitment to excellence. Numerous staff greet you when you arrive. They are friedly and professional. Their service dept. is second to none. They explain the work and are timely in completing it. They don't try to sell you something you don't need or want. They get you in and out and on with your day. I have highly recommended this dealership to many people and 5 of my friends have purchased their vehicles there in the past 5 years. More
by JARNOLD362
Employees Worked With
Jerry (sales), Joe Johnson (service), Andrea Barrett (service), Gene (service), Jordan Schultze
April 11, 2019
Oil change but too long a time to do Great people , but for an oil change , the service manager went to lunch , so when I arrived to pick my car , no one had finished the paper work. . I Great people , but for an oil change , the service manager went to lunch , so when I arrived to pick my car , no one had finished the paper work. . I had to wait to take my care. People there were great to help me out, but after leaving the car for an hour and a half , no reason to have to wait . More
by SCWINNIE
Employees Worked With
I have no idea who I talked to so don’t blame the guy I marked , Dennis Harding
April 11, 2019
New Car Lease was about to be up on our 2014 Rogue. Valerie has been our sales person for many years. Could not have asked for better service. Made to feel li Lease was about to be up on our 2014 Rogue. Valerie has been our sales person for many years. Could not have asked for better service. Made to feel like family from the moment we walked in the door. our new 2019 Rogue was ready for pick up the next day. Couldn't ask for better customer service. More
by CJBOWMAN12
