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Matthews Nissan
Vestal, NY
1,167 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,167 reviews
April 29, 2019
Best Service Serafini Nissan Volvo has provided me honest and friendly service for years! The service manager is the reason for the dealers customer satisfaction a Serafini Nissan Volvo has provided me honest and friendly service for years! The service manager is the reason for the dealers customer satisfaction and retention. Vehicles sell themselves these days but it takes great service people to keep them at a dealership. More
by Lexus#2
Verified CustomerEmployees Worked With
Andrea & Joe in Service
April 28, 2019
Good experience working with Sadye Sadye was great to work with. She listened to what we wanted and responded to our needs/questions promptly. We would work with her again, no doubt. Sadye was great to work with. She listened to what we wanted and responded to our needs/questions promptly. We would work with her again, no doubt. More
by CLM
Employees Worked With
Sadye Molinari
April 26, 2019
Staff is Very Nice Sadye was sincere and caring about adressing our needs/concerns. We came in on a Friday and were able to drive away with the vehicle we selected on S Sadye was sincere and caring about adressing our needs/concerns. We came in on a Friday and were able to drive away with the vehicle we selected on Saturday. More
by OliviaW
April 25, 2019
40K & oil change Gene, Andrea & staff took great care of my Volvo. Called me with options for issues they found and had the car ready right when they said it would be Gene, Andrea & staff took great care of my Volvo. Called me with options for issues they found and had the car ready right when they said it would be. More
by VT Volvo owner
Employees Worked With
Gene & Andrea
April 25, 2019
Quickly diagnosed and repaired front end noise Had front end noise that I thought might be failed CV joint. Serafini quickly diagnosed it as build-up of rust in front brake, cleaned it and didn't Had front end noise that I thought might be failed CV joint. Serafini quickly diagnosed it as build-up of rust in front brake, cleaned it and didn't try to sell me anything I didn't need. Also purchased new tires and alignment. Tires were at a good price. I would recommend their service department More
by RJONES20
Employees Worked With
Joe Johnson
April 25, 2019
Best service- personal attention! I can’t say enough about the service Dept at Serafini Volvo. Andrea has a great team and they always give me such great personal attention. Gene is a I can’t say enough about the service Dept at Serafini Volvo. Andrea has a great team and they always give me such great personal attention. Gene is a great service writer, and he always answers my questions and gets me answers. I’ve been dealing with them since 2003. That’s why I’m still buying Volvo and going to them for my service. More
by GVANGORDER58
Employees Worked With
Andrea Barrett, Gene Pittarelli
April 25, 2019
Used car purchase. Valarie was wonderful to work with, as were all the people involved with the sale, good trade-in allowance and Dallas obtained excellent financing. V Valarie was wonderful to work with, as were all the people involved with the sale, good trade-in allowance and Dallas obtained excellent financing. Very satisfying experience. More
by MARY S
April 23, 2019
Andrea was great. I had an issue with my Altima that was unable to be diagnosed in 2 previous visits but Andrea went the extra step to have the head mechanic drive my c I had an issue with my Altima that was unable to be diagnosed in 2 previous visits but Andrea went the extra step to have the head mechanic drive my car overnight and by doing so was able to determine the issue and figure out a solution to this issue that has plagued me for almost a year. I really felt she wanted to help fix my car and helped secure 80% from Nissan for repair costs. More
by Altimaowner
Employees Worked With
Andrea and mark.
April 22, 2019
Professional and easy! Danny Phelps is the epitome of a professional salesman. He is knowledgeable and pleasurable to work with. He works with you to get what car will work Danny Phelps is the epitome of a professional salesman. He is knowledgeable and pleasurable to work with. He works with you to get what car will work for you. More
by KCOSTELLO0
April 22, 2019
Great service and quick work This place is good. I have been here to do the service for 5 years already. Great work. Friendly and very useful suggestion. Reasonable price o This place is good. I have been here to do the service for 5 years already. Great work. Friendly and very useful suggestion. Reasonable price of parts and labor cost. Recommend!! More
by YZHONG17
Employees Worked With
Danny Phelps
