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Matthews Nissan
Vestal, NY
1,167 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,168 reviews
May 09, 2019
great service very positive experience from the time of arrival to leaving. Work done in a very timely manner.We were kept up to date on time required to complete t very positive experience from the time of arrival to leaving. Work done in a very timely manner.We were kept up to date on time required to complete the work. More
by BEH2351
Verified Customer
May 08, 2019
Very good. Valerie was very helpful and informative. She walked me through the whole process ,answering all of my questions. She was very patient . She even cam Valerie was very helpful and informative. She walked me through the whole process ,answering all of my questions. She was very patient . She even came in on her day off just to switch my plates. More
by GJONES6121951
May 08, 2019
oil change / tire rotation Got me right in, all completed in a very timely manner. Andrea and Gene were great. Gene showed me the old airfilter and explained why a new one was Got me right in, all completed in a very timely manner. Andrea and Gene were great. Gene showed me the old airfilter and explained why a new one was required. More
by JOHNBIRCHALL
Employees Worked With
Andrea Barrett and Gene , Dennis Harding
May 06, 2019
Awesome experience This is my second lease at this dealership! I opted for a Maxima SL again because the vehicle has amazing safety features and is an all around great v This is my second lease at this dealership! I opted for a Maxima SL again because the vehicle has amazing safety features and is an all around great vehicle. The new Maxima model is so stunning and I have received multiple comments on it in the 4 days I have had it! It’s a beautiful vehicle! Valerie has been great at communicating with me throughout the lease process and she made my transition from one vehicle to the next smooth and hassle free! Thank you!! More
by Rainbow
Employees Worked With
Valerie Jochum
May 05, 2019
A great experience Prompt, Courteous Service,making you feel welcome. They never try to sell you unnecessary repairs. They always let you know repairs that will need t Prompt, Courteous Service,making you feel welcome. They never try to sell you unnecessary repairs. They always let you know repairs that will need to take place in the future. More
by TMAUS2
Employees Worked With
Gene Pittarelli
May 05, 2019
Gene Goes above and beyond Can't say enough about how well my issue was addressed by Mr. Pitterelli. It was not an easy issue to address but he went the extra mile to solve a d Can't say enough about how well my issue was addressed by Mr. Pitterelli. It was not an easy issue to address but he went the extra mile to solve a difficult problem in a satisfactory way. More
by KenS
Employees Worked With
Gene Pitterelli
May 04, 2019
Review Felt comfortable with salesperson; no high pressure to buy;; Albert was very patient and thorough when explaining the various features of the vehicl Felt comfortable with salesperson; no high pressure to buy;; Albert was very patient and thorough when explaining the various features of the vehicles we purchased. More
by ERUBICONTI
May 04, 2019
Great I would highly recommend this dealer to others. They were very accommodating and friendly and worked with me to get the best monthly payment that woul I would highly recommend this dealer to others. They were very accommodating and friendly and worked with me to get the best monthly payment that would work for me. More
by SARGELB
Employees Worked With
Jerry, Sadye Molinari
May 04, 2019
First visit. Our first visit to the service dept. We were there for a blown bulb. We were in and out quickly. Tonya was very helpful and courteous as were all the Our first visit to the service dept. We were there for a blown bulb. We were in and out quickly. Tonya was very helpful and courteous as were all the service dept. employees. More
by SMITHNL53
Employees Worked With
Tonya, James iacovelli
May 03, 2019
Good Service and Courteous Personnel Personnel at Sarafini are almost always so helpful and take their time explaining any work done. They notify me of any problem or extra work needed b Personnel at Sarafini are almost always so helpful and take their time explaining any work done. They notify me of any problem or extra work needed before proceeding. Andrea's homemade cookies are always a treat! More
by NWHITEBIRD45
Employees Worked With
Joe Johnson and Ron (technician)
