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Matthews Nissan
Vestal, NY
1,188 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,188 reviews
January 13, 2020
Great service and helpful employees I like how I was greeted. Plus afterward how everything was explained. It was nice to have the car looked over and the manager took the time to expla I like how I was greeted. Plus afterward how everything was explained. It was nice to have the car looked over and the manager took the time to explain what all the numbers mean on the invoice. Also, it is nice to know that the service department is on the alert about recalls and make sure the owner of the car has done the recall. I did not even know I had a recall till I received a nice email from the Matthews Service Department. Thank you. More
by JWENDELA21
Verified CustomerEmployees Worked With
Danny Phelps
January 13, 2020
Ease of getting my serviced The service is top notched. Have never had a problem getting my vehicles serviced promptly. The work is done as specified and at a reasonable cost. The service is top notched. Have never had a problem getting my vehicles serviced promptly. The work is done as specified and at a reasonable cost. More
by rkarabec
Employees Worked With
you don't list names in the service dept.
January 13, 2020
New Sentra Purchase It was a seamless process............... I love "The One Price" selling system with no haggling or pressure!! We were in and out in the same day with It was a seamless process............... I love "The One Price" selling system with no haggling or pressure!! We were in and out in the same day with the new Sentra for our son. More
by MIKEVANBRUNT1
Employees Worked With
Donald Cusack
January 13, 2020
Service department is award winning in my opinion. The person I dealt with was Tonya Sitkowski very knowledgeable and customer oriented had a great experience for the first at a dealership service person I dealt with was Tonya Sitkowski very knowledgeable and customer oriented had a great experience for the first at a dealership service More
by Denneys1234
Employees Worked With
Tonya Sitkowski
January 13, 2020
Everyone is very pleasant. The only difficulty is the wait time. Price was right. Very clean waiting area. Stocked with goodies to snack on. Done wait time. Price was right. Very clean waiting area. Stocked with goodies to snack on. Done More
by LISASNOVER
Employees Worked With
Matt Hayes
January 13, 2020
Amazon service! Fast and efficiently took care of my general maintenance. I recommend anyone getting their vehicle serviced here. Thanks and see you next tiime. general maintenance. I recommend anyone getting their vehicle serviced here. Thanks and see you next tiime. More
by ALICIA.RIESELMAN
Employees Worked With
James iacovelli
January 13, 2020
Great Service As Usual! Another great service appointment at Matthews Nissan. Tonya was my service writer and did a great job. Marc was my service tech and was exceptional. Another great service appointment at Matthews Nissan. Tonya was my service writer and did a great job. Marc was my service tech and was exceptional. More
by GSTRAUSSER
Employees Worked With
Tonya, Marc Koukides
January 13, 2020
Good service. Good price. They were able to find me exactly what I was looking for. The used truck I purchased was super clean. Very happy with my purchase. exactly what I was looking for. The used truck I purchased was super clean. Very happy with my purchase. More
by VCOLAPIE
January 13, 2020
My experience has always be great. This is why I chose once again to come to Nissan and work with Val. She is very personable. I will choose Val again and again to work with. once again to come to Nissan and work with Val. She is very personable. I will choose Val again and again to work with. More
by SIMPI1220
January 13, 2020
Matthew's is a "no pressure" dealer. I traveled over 100 miles to make my deal with them. I highly recommend them for lease or purchase. miles to make my deal with them. I highly recommend them for lease or purchase. More
by KEITHDIMON
