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Matthews Nissan
Vestal, NY
1,168 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,168 reviews
May 14, 2019
My time at Serafini My overall experience was great. I was shown around. The paperwork was quick and easy. The time spent reviewing the vehicle was very helpful. Overa My overall experience was great. I was shown around. The paperwork was quick and easy. The time spent reviewing the vehicle was very helpful. Overall it went well. More
by CMONSEN0
Verified CustomerEmployees Worked With
Jordan Schultze
May 14, 2019
Good visit this time. Service dept employee Gene is the best. My car only gets dealt with by him, I would not go to anyone else. Thank You Very Much Gene. Service dept employee Gene is the best. My car only gets dealt with by him, I would not go to anyone else. Thank You Very Much Gene. More
by DJONES940
Employees Worked With
Gene Pitarelli
May 13, 2019
Excellent service This was one of my simple service stops at this business, it went as smooth as possible and as I expected based on experience. Service advisors pleas This was one of my simple service stops at this business, it went as smooth as possible and as I expected based on experience. Service advisors pleasant to deal with and services performed well. More
by Pete Y
Employees Worked With
Andrea Barrett, Joe Johnson
May 13, 2019
On line registration quick service Like the on line registration got a confirmation email but don’t like that he couldn’t “scan “ my car in because the system has my name in more than o Like the on line registration got a confirmation email but don’t like that he couldn’t “scan “ my car in because the system has my name in more than once. The one the system picks doesn’t have my car attached. This isn’t my problem and I was told they can’t delete the others. This should be fixed. Also not keen on the exit after car is done. No one tells you your car is completed and you have to check with the window person. The service rep came out and we went to the window to pay but then I waited forever for a car wash and had to keep goi g to window to see if my car was done To see if your keys are there. More
by CATHIHES
Employees Worked With
Service employees
May 13, 2019
Service My Voplvo From scheduling to picking up my car this team works like a well oiled machine. They take pride in customer care and give top notch service to your ve From scheduling to picking up my car this team works like a well oiled machine. They take pride in customer care and give top notch service to your vehicles. Special thanks to Andrea Barrett, Gene Pitterelli, Tonya Sitkowski and Mark Kukidis- Best Volvo tech on the planet! Bob More
by rdubrava
Employees Worked With
Andrea Barrett , Gene Pitterelli, Tonya Sitkowski and Mark Kukidis
May 13, 2019
Great experience. Very helpful. Always a pleasant experience. Very friendly, professional, and helpful staff members. Good service and quick turnaround. They can usually fit us in la Always a pleasant experience. Very friendly, professional, and helpful staff members. Good service and quick turnaround. They can usually fit us in last minute which is appreciated. More
by CHANECKA
May 12, 2019
Great service in every detail. I think Tonya sitowski and andrea are the best service Techs in the area.I would recommend this dealership to anyone.Never go ant place else as long I think Tonya sitowski and andrea are the best service Techs in the area.I would recommend this dealership to anyone.Never go ant place else as long as these two are still there. More
by vIRGIL
Employees Worked With
Tonya Sitkowski Andrea Best service reps ever.
May 10, 2019
Routine oil change & tire rotation tryIng to make to buy a new tire which was not needed, is cheating, not a good business ethics & Price is high f simple routine too tryIng to make to buy a new tire which was not needed, is cheating, not a good business ethics & Price is high f simple routine too More
by AMEASDAY
Employees Worked With
Tanya (?)
May 10, 2019
It's a good experience! Like the car! I find my right car here. The service is good. I will see how it is going as i just have the car. Like the car! I find my right car here. The service is good. I will see how it is going as i just have the car. More
by Shawn
Employees Worked With
Albert Richard
May 09, 2019
Good Experience Drop off was prompt. Tonya our advisor, greeted me by name was very friendly and helpful. Explained what services were needed at this point. During th Drop off was prompt. Tonya our advisor, greeted me by name was very friendly and helpful. Explained what services were needed at this point. During the inspection, it was determined my brakes were nearing the end of their life and replacement should be considered in a few months, totally up to me. I decided to have the brakes done now. Pleasure doing business with Tonya and Serafini. More
by JKNUDSON
Employees Worked With
Tonya
