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Matthews Nissan

Vestal, NY

4.8
1,187 Reviews
About Matthews Nissan in Vestal, NY In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive. Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews. If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless! What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way. Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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3101 Vestal Pkwy E

Vestal, NY

13850

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Showing 1,187 reviews

January 14, 2020

Great customer care Had to have some recall work done and State inspection. Due to time constraints, Andrea worked with me and got me in promptly! I did not have to miss More

by LRADLEY2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea
January 14, 2020

Had to change day of service. Tonya Sitkowski in service was able to switch my appointment from a Wed.to a Tues. after I ended up forgetting I had stuff to do on Wed. Took my Pathf More

by ps926
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
January 14, 2020

Gene and Tommy and the team working on my repairs are outstanding! I dropped off my Rogue in the morning and enjoyed a round trip ride hosted by Tommy who was both reliable and so entertaining! And wra More

by ErinCody
Recommend Dealer
Yes
Employees Worked With
Gene, Tommy are both 5 star staff
January 14, 2020

Excellant service person! Gene is the only person I will deal with there. Also courtesy and knows the business. When he retires I will probably be going elsewhere. More

by DJONES940
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Pitterelli
January 13, 2020

Great Responsive Service Service Mgr and Service Agent both were great ... communication was wonderful and very responsive, did work quickly and without any problems on a majo More

by MICHAEL.ROSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Piittarelli, Andrea Barrett
January 13, 2020

I had fun buyng a car Everyone at the dealership was very nice. The one price shopping takes all of the stress out of purchasing a car. Our sales person Valerie was very More

by Nissan 2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Jochum
January 13, 2020

Truck inspection & service I had the truck in for yearly inspection and also oil change service. Joe Johnson was my contact, he was very courteous and professional. Everything w More

by TFAPEM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson, Andrea Barrett
January 13, 2020

Scheduled Maintenance Phone appointment made ,car taken in for service ,service completed and explained.Comfortable waiting area and personable staff. Daughter recently bou More

by MANDYPAN21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writers., Jordan Schultze, James iacovelli
January 13, 2020

Stress free when I bring my car in for service. Just had a recall done with no hassles. Bought my tires here and they rotate when needed. Thank you More

by BAGGFAMILY
Recommend Dealer
Yes
Employees Worked With
Mechanic is wonderful
January 13, 2020

Great service and helpful employees I like how I was greeted. Plus afterward how everything was explained. It was nice to have the car looked over and the manager took the time to expla More

by JWENDELA21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Phelps
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